Los Angeles Riley Arts Gallery Hotels

"the manager assumed I was soliciting and banned me from property. while the rest of the staff was great, this review is following a bewildering experience with the nighttime manager, Jay."

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"I was charged $40 for a few towels that were "damaged" yes, i dyed my hair, but to upcharge $40 is unbelievable. The way i found out was when i saw the charge on my statement. I called and spoke to Ash to inquire about this who told me it looks like a credit, but it looks like you should receive your complete deposit. He said he will find out what that is about and call me back. He called me and told me that it was because of the towels. I asked if could get an invoice or something to find out how they came up with this amount for some cheap towels. He gave me an email to inquire and said once you send an email they will send you the information you need...?? What type of business is this? I never received any type of information regarding this. I have yet to receive a call from the owners. I stayed for 2 nights and never received cleaning services even though i left my do not disturb tag off the door. I had to ask for more towels at the front desk. Also, there was some sort of sticky residue on one of the chairs but didn't care much about it as i knew i was not going to use it. I WILL NEVER STAY HERE AND RECCOMEND IT TO NO ONE. I WILL REPORT THEM TO THE BBB."

"We had a great stay at this hotel. The hotel staff was excellent as well as the valet parking staff. Restaurants/bars and beach is within walking distance."

"unfortunately my room was over the outdoor patio and every morning at 6am staff dragged out all the patio furniture waking the family up."

"Clean room with amazing ocean view."

"Very clean and kept up well. Friendly staff"

"To noisy"

"The room was clean and comfortable but the check in process was extremely slow. There was a conference at the hotel which I was not notified about so there was a lot of drilling noise, the pool was closed and the lobby area was busy. The room service meal was terrible and delivered in a takeout container. You’d be better off ordering from a food delivery service. Wouldn’t stay again due to service."