伯明翰里弗蔡斯商业街附近酒店

“Staff was very friendly & professional. Location is good & easy to access. ”

“The room we recieved was not what we reserved but the gentleman at the front desk tried to resolve the issue. He was sympathic to our situation but they were totally booked and an error was made that could not be fixed. The room was nice just not as big as the one we reserved. The next morning Michelle the GM had agreed to provide us with a partial credit towards the room since it was smaller than the one we reserved. The grounds were nice, breakfast was good, and the room we did get was……

“Staff attitude is good, environment is good, equipment is relatively new, very satisfied”

“Clean room ”

“The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.”

“ The room was very clean and very nice. I recommend this hotel ”

“Did not eat breakfast downstairs but the Kitchenette was fully stocked and perfect for my stay for business”

“holiday Inn is first choice when we travel.”

“As of April 2026 this place is nearly new. It’s a unique set up to me. It’s a Homewood Suites on one side and HGI on the other, shares the same lobby. My only 2 issues are that breakfast on the HGI side is lactate $15, and it’s prob not worth $5. Empty dishes, empty coffee and non helpful staff. We had a check in issue and were told the manager was off on Saturdays and could not help us, but he was actually just around the corner and finally came out. It will take a little intentional……

“First let me say that the staff is amazing, very responsive and helpful. The place is absolutely beautiful and peaceful. Although the condos are well equipped and modern, we did notice some wear and tear on the furniture. This was my second visit here and I would definitely stay again! ”

“This was a wonderful stay. The staff was great. Everything was clean. The breakfast was excellent. The evening dinner was great too. 3 free alcoholic beverages per adult. The pool was nice as well. I will stay there again. I recommend this Drury Inn and Suites to everyone.”

“The room was not ready at 3 but that was okay. However, the ADA bathroom rail was mounted behind the toilet. That is NO help for someone in a wheelchair. They are not exactly alone. The handicap rooms in so many places are ridiculous. Alos, someone needs to readdress what a handicapped parking space looks like. That is a national issue so not their fault. I would probably stay there again but would hope they had a different handicap room.”

“Very good service. We will come back.”

“Breakfast was fresh, staff were friendly and the hotel was clean!”

“Amani at the desk was excellent: kind and courteous. Made us feel welcome.”