"Check in was very good. The staff are helpful and very efficient. The room was acceptable and clean however, insects were able to find their way into this ground floor room . We requested a room change and this was accommodated without hassle.
Breakfast was very good with many options as well as both inside and outside seating. The outside seating area has many aggressive black birds which proved to be unwelcomed by some guests. The private beach on the compound is OK, the facilities are satisfactory and there are ample beach chairs. There are many nicer beaches on the island within a few minutes' drive. The pools appeared to be well kept and were never overcrowded. The shower area near the pool entrance is not suitably located and may cause guests to either slip or hurt their backs on entering due to an unexpected step down.
Although the compound shows signs of aging and is in need of some upgrades, there is no shortage of hospitality and excellent service from all staff members. Whether at the tour desk, restaurant or reception area, staff went out of their way to assist and always displayed genuine concern."
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