"We just wrapped up a one-week stay. While we enjoyed our time overall, we won’t be returning to this property.
The Pros:
Accommodations & Service: The swim-up room was fantastic, and the entire resort is kept very clean. Upgrading to Family Selection was worth it for the butler service alone—they were incredible and extremely helpful throughout our trip.
Pools: The pool areas are solid. A fun surprise was the pizza station by the pool, which served surprisingly great pizza!
The Cons & Things to Know:
Layout & Size: The resort is far too spread out. You will spend a massive portion of your trip waiting for and riding in golf carts just to get around the vast property.
Food & Coffee: The food overall was mediocre at best, and we were disappointed by the lack of authentic tacos and dedicated coffee shops.
Pool & Beach: The main pool is unnecessarily deep. The beach was completely inaccessible due to heavy sargassum weed—not the resort's fault, but definitely impacted the beach experience.
Family Selection Age Target: Family Selection is heavily geared toward younger children rather than pre-teens or teens.
Annoyances: Be prepared for pushy, aggressive sales pitches for their overpriced vacation club. Also, pack heavy-duty bug spray—there is a lot of local wildlife, but the mosquitoes are relentless and we got eaten alive."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
