This place was amazing

森林沙滩酒店，超级推荐。安静，绿植非常多，带孩子去非常方便。去旁边的Xcaret也很方便，客服非常热情。推荐推荐推荐~~~~~

Nice view room but the staff need to be more profession.

This hotel is a great choice for families. The property is so relaxing. Due to COVID most of amenities are not working. Costumer services could not be better. The Food at the Italian restaurant is awesome and the staff is very professional. Room is daily well care. The only think I do not recommend ...

Me encantaron la variedad de restaurantes donde puedes comer, no te aburres de ir a comer en un lugar solamente

Charming beach shacks with hammocks on the deck overlooking the beach and Caribbean Sea. Rooms were cozy, clean, and completely updated with functioning AC. The showers were teak wood surrounded by smooth stones and a waterfall spigot--great feature. Amazing restaurant and bar with views of the jungle ...

I love everything about casa malca I will definitely be coming back very soon

The staff was very attentive and friendly. The pool staff was great. I didn’t appreciate being hounded to attend the membership meeting for a time share. We met with the “concierge,” who are really sales people.