The food was twice as bad as 1.5 years ago Very disappointing Buffet was so limited and unattractive , definitely did not meet 4 star hotel criteria ! Will not come back to this place
Anton
於 2024 年 4 月住了 5 晚
10/10 優異
Wassim
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Facilities were excellent and food was very good.
Wassim
於 2024 年 4 月住了 6 晚
10/10 優異
Yesenia
家人同遊
2024年4月15日
讚好:職員與服務、設施服務和住宿狀況
Loved it
Yesenia
於 2024 年 4 月住了 3 晚
8/10 不錯
Simone T
2024年4月14日
讚好:整潔度和住宿狀況
Property was clean, well maintained. Staff at
Simone T
於 2024 年 4 月住了 4 晚
10/10 優異
Alexey
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Alexey
於 2024 年 4 月住了 7 晚
8/10 不錯
Bob
伴侶同遊
2024年4月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Barcelo is a beautiful, well maintained resort. Very family friendly - which is good and bad - depending on your travel situation. Tons of pool options - but people do save chairs starting at 6 AM despite the resort stating it is prohibited. Our initial experience at the Premier Level check in was quite bad. Long wait to be served and then no room ready an hour after check in. Staff was hurried and distracted. In their defense, they are working with antiquated systems that are in desperate need of updating. Barcelo CIO needs to invest in modern systems. After that though - all the staff across the property were so friendly and worked hard to make our stay comfortable and enjoyable. Buffet’s had a good selection - they do chicken and pork really well….beef, not so much. The a la carte restaurants were nice. We loved the French restaurant. Premier Level gets you an hour each day of Hydrotherapy which I can’t recommend enough! Amaaaaazing. Despite the few hiccups, I recommend Barcelo. The adults only and Colonial looked fantastic and I may select those in the future…but for. A family, the Palace is great!
Bob
於 2024 年 4 月住了 5 晚
10/10 優異
Cecilia
家人同遊, 親子同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort and easy to get around with children
Cecilia
於 2024 年 4 月住了 5 晚
10/10 優異
Olga
親子同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great, VIP status was honoured.
Olga
於 2024 年 4 月住了 7 晚
8/10 不錯
Kimberly
家人同遊
2024年4月10日
讚好:整潔度、職員與服務和設施服務
The property and pools were great. Our room was very musty and wet. Bathroom shower had lots of blak mold. All our clothes were damp just from hanging in the closet. The sheets were damp, nothing ever dried in the room. They definitely need some room updates. The hotel itself is beautiful.
Kimberly
於 2024 年 4 月住了 4 晚
10/10 優異
Jorge
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Came here to celebrate my 50th birthday with my family. Everything was spectacular. We will definitely come back :)