When I checked in, a maintenance person was in the room trying to fix the light in the bathroom area. I left, and when I came back, the light is not working. The front desk staff, extremely cordial reassigned me to another room. That was fine, except the key card did not work. I was reassigned A third time. This was a handicap accessible room, but it was recently updated and is fine! My perspective is this is an extremely low cost, family motel. Any roadblocks work quickly and efficiently dealt with. Extremely good value for the money!