Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Hello! Although my girlfriends and I had a wonderful time at our short reunion (May 5-8), we did have a few problems. The house, location, and comfort of the home we rented was wonderful. But we had a big problem that would have prevented us from staying at the house that was ignored by your answering service. A smoke detector was chirping upon our arrival, and as you probably know, the noise is obnoxious and we weren’t able to stay while the chirping continued. I made three phone calls to your answering service (I was cut off twice), who said that they would “send a ticket” to someone who would fix it. No concern on their part, and no response. The next morning we found that your office hadn’t even been contacted. So, we had to remedy the problem on our own, and one of us 60+ ladies climbed up and removed the smoke detector. We had no idea if it was just the battery or if it was hardwired. We actually had to put it in one of our cars in order to muffle the chirp. Very annoying!. Another problem we had was with connecting to WiFi. The password that is prominently placed in the house is incorrect. Thankfully we had some savvy tech ladies in our group, and after an hour long phone call to the server company (I think), we found out that the password was completely different and were finally able to log on to WiFi. Another unpleasant experience. Beyond that, the absence of any kitchen wrap, bags, or foil, limited TP and soap, and dirty floors were also a bit annoying. As I already said, we have been getting together for several years now and none of the houses we have rented had these types of problems. We contacted Tina on Monday morning and she was very responsive and pleasant to deal with. TP and soap arrived! Thought you’d like to know these things. It might be wise to have someone on call 24/7 to take care of problems. The answering service was worthless. Love