Rockefeller State Park Preserve

This was not necessarily a fancy hotel but it was great for what we needed. The staff were helpful and friendly and the location could not be beat. We were right in the heart of everything! Times Square, Broadway, Fifth Avenue and Central Park were all very walkable. The hotel was clean and provided what we needed.

I like the overall setup. I like the room size, this was my husband and I second time staying here. I like the location and proximity to almost everything. I did not like that my reservation was cancelled and when I got to the hotel I had to resubmit my reservation. It took about 45 mins and I was not offered an upgrade or any compensation, however, people being checked in at the same time as me were automatically being offered upgrades at no additional cost. I do not like I was not informed of the amenities or any additional information related to my stay as other patrons who came behind me werez