It was terrible. The checkin process was horrible we had to fill out everything online with complete security issues, all for a supposed seamless check-in, well it was not seamless. We were pounding on the building door at 9:30 at night to be let in even though we had a supposed automatic entery pass. we then had to climb 47 steps with our heavy suitcases we were two petite women with nobody to help and we were not warned this would be the case for only more door pounding because the building had poor reception. And then there was no indication for which room we were in. Which led to more door pounding and trying every room to finally find one that was unlocked and we had no idea if this was ours or not. This was the worse check in process of our life.
Gihan
2024 年 6 月入住 1 晚
10/10 超赞
Neuris Manuel,Mao
2024年06月11日
满意:清洁度、员工和服务、住宿条件和设施
Good
Neuris Manuel
2024 年 6 月入住 1 晚
10/10 超赞
Brent
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Great property, excellent location. Staff is very friendly and helpful. Would not hesitate to stay here again when in Rome.
Brent
2024 年 5 月入住 2 晚
10/10 超赞
Oshita
与家人及幼儿出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
とても良かったです!
Oshita
2024 年 5 月入住 2 晚
10/10 超赞
Rafael
2024年03月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay was awesome the place was spotless , walking distance to train station. Well located easy access into the building and very good instructions managed for you booking. I highly recommend this place.
Rafael
2024 年 3 月入住 1 晚
8/10 还可以
Mauro
2024年03月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Servizio di accoglienza da remoto, con personale gentile e qualificato.
Camera confortevole e soprattutto silenziosa nonostante la vicinanza alla Stazione Termini
Mauro
2024 年 2 月入住 1 晚
10/10 超赞
Moira
团体旅客
2023年11月30日
Steps
Very clean modern and warm lovely staff always helpful x
Moira
2023 年 11 月入住 2 晚
6/10 一般
luis tomas
与家人出行
2023年11月19日
Bueno si puedes caminar o traes poco equipaje
No uses este hotel si tienes problemas para caminar, si traes muchas maletas pesadas o subir escaleras. Se llama así por la cantidad de escalones que debes subir