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"The room smelled."

"Ac didn't keep room cool. Bathroom door would not shut, toliet paper roll broken. Stairs to carry luggage, elevator you had to change."

"We enjoyed the hotel. Clean room, safe area, close to everything, eccellent Bar. Would definy stay there again. Great staff."

"As soon as we entered the hotel, the entire lobby smelled strongly of cigarette smoke. We also did not find the staff particularly welcoming. When we arrived on our floor, there was a strange odor throughout the hallway, along with an empty water bottle left out, which gave a poor first impression. Overall, the hotel looked nothing like the photos advertised online. Once we entered the room, things did not improve. The room did not feel very clean — there was what appeared to be a beard hair stuck to the bathroom soap holder. The “queen bed” advertised was actually two smaller beds pushed together, which made for a very uncomfortable and springy sleep. Sadly, this was our worst hotel experience in Rome, and we would not recommend staying here."

"The staff was very friendly and helpful. Our room was clean and comfortable."

"Everyone was very friendly and the room had everything we needed. Except for wash cloths, but I think that’s just a European thing."

"Convenient to airport and train station "

"Wonderful hotel. Beautifully decorated. The staff was extremely helpful. Looking forward to returning again next year. "

"Loved our stay! Restaurant was amazing! Bed was so comfy and our tub for soaking also great! Thank you Hilton! "