Well, first - the the front desk wasn't all that receptive... the guy was dry and short. Then it seems that the housekeeping staff was moving 'slow' and had cleaned all the rooms (though it was after check in time).
At least that is what i was told at the front desk, after i asked if they were understaffed... the guy responded and they said they were just moving slow.
Then the room... knowing that it was going to be a rush job, I didn’t have high expectations... plus I had a long day and just needed some rest. The bathroom floor had been swept or mopped; hair all on the floor. Also, the tub is clogged up with hair similar to what i saw on the floor. Smh.
This experience was very poor and I should be compensated for this stay.
Donovan
2024 年 4 月入住 1 晚
4/10 很差
Johnna
2024年04月19日
满意:清洁度
不满意:住宿条件和设施,服务设施
The shower did not work & the stopper in the bathtub wouldn't go down. The shades for the windows were extremely thin & there was a street light right outside my window which resulted in little to no sleep since I had a light shining in my eyes waking me up every time I rolled over.
Johnna
2024 年 4 月入住 1 晚
10/10 超赞
Kavatri
2024年04月15日
Kavatri
2024 年 4 月入住 1 晚
10/10 超赞
MaryAnn
与配偶出行
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean property. Staff was friendly
MaryAnn
2024 年 4 月入住 1 晚
10/10 超赞
Lawandra
2024年03月17日
The parking lot was full because of all the activities that are going on this weekend
Lawandra
2024 年 3 月入住 1 晚
4/10 很差
Rebecca
2024年03月10日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The desk representative was friendly and professional. However, the room was not cleaned well, there was no hot water (lukewarm at best), the bathtub/shower was not cleaned. I could literally see streaks of residue on the shower walls. The wall behind the toilet was missing paint and plaster. The chair and lamp in the room were not clean. The bath towels were tossed in the storage area. The towels were extremely thin and needed to be replaced. You had to use two remotes for the television and had to figure out which was which. I didn't feel comfortable at all in the room. It was just a horrible hotel stay for me and I do not plan on using Best Western again.Jason was extremely friendly and professional, but the room itself was absolutely awful.