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"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Ok "

"Wonderful stay, beautiful location, excellent team- can’t wait to come back. "

"The staff were all super friendly and very helpful; restaurant staff were knowledgeable too. The room was small, pretty and clean; shower and bath were great though ceiling low - it’s a historic property! Ideal location, nice to have resident’s sitting rooms and outside space. The restaurant food was superb and well priced, drinks great, breakfast excellent, coffee very good… A firmer bed and chunkier pillows, and a stretchier hairdryer cord would have made it perfect. We’d be happy to come back and stay again."

"Very nice pool, great room and excellent continental breakfast. Lovely staff! "

"Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again."

"My sister and I stayed for two nights over the Easter weekend and thoroughly enjoyed our stay. The staff were very welcoming and efficient. We did need to call reception to ask them to contact the room next to us, as the guests were quite loud, and the matter was dealt with promptly. The spa and swimming pool were excellent and enjoyed a massage! Breakfast was served buffet-style, with a great variety of choices."

"The room was very odd shaped and not cleaned properly. Toilet was dirty."

"No milk in room have to ask no one tells you this it was late at night I wanted a tea and relised no no milk so had black tea no cleaning in room once again you have to ask the gaps in window so bad that curtains moved out all night booked 2 rooms when got there we were on different floors said sorry but it was 2 separate bookings wrong booked on same booking wasn’t helpful at all plenty people there complaining the only good thing was the breakfast plenty and fresh "