露台
查看供应情况

关于沙霸传奇酒店的点评

3.5 out of 5
沙霸传奇酒店
No 1, Thu Dau Mot Street, Sa Pa, Lao Cai

点评

8.8

超赞

10 分 - 超赞。28 条好评，共有 49 条点评" "
8 分 - 还可以。14 条好评，共有 49 条点评" "
6 分 - 一般。5 条好评，共有 49 条点评" "
4 分 - 很差。1 条好评，共有 49 条点评" "
2 分 - 糟糕。1 条好评，共有 49 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Yun，New Orleans

2024 年 4 月入住 1 晚

10/10 超赞

IlBUM

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast.
2023 年 10 月入住 2 晚

8/10 还可以

Younho

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
그럭저럭 잘 이용 했습니다
오래된 호텔 이지만 친절하고 접근성이좋습니다
2023 年 3 月入住 1 晚

10/10 超赞

HYUNKI

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
시설 좋고, 쾌적하고, 직원들 서비스 적극적입니다. 가성비 좋습니다. 추천합니다.
2022 年 12 月入住 1 晚

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Neat and clean room. Excellent service. We definitely will come back and recommend to others.
2022 年 9 月入住 3 晚

6/10 一般

真实旅客

不满意：员工和服务
Front desk staff weren’t friendly, no welcome greeting and missing smiles on their faces. Will not stay here next time !
2020 年 1 月入住 3 晚

8/10 还可以

Suann

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
irst time to Sappa
When you leave your luggage before or after you check in, they just leave it in attended. So be sure to lock it up. The train arrives early and you can not check in until 2 so be prepared to have morning activity planned before your check in
2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
조식 괜찮아요. 방은 그리 넓지 않아요. 위치는 좋습니다. 호수 바로 앞이고 사파익스프레스버스 정류장이 앞에 있습니다. 사파에서도 그립 됩니다
2019 年 12 月入住 2 晚

6/10 一般

Mansoor

满意：客房舒适度，住宿条件和设施
不满意：员工和服务
Don’t trust the reception staff for taxi/ tours
The stay was good overall. I wasn’t going to write a negative review the first time but due to a second incident I am convinced to write this. Please book your own taxi/ tour and do not trust the reception staff. It seems they have a ‘setting ‘ with the taxi drivers and they charge extra. The first time the receptionist booked a 2 hour tour for 575,000 vnd. It was overpriced and when I complained to the manager he apologized on behalf of the staff for not giving full information. Then at check out I asked another receptionist for a taxi to the bus stop 850m away. She said it will be 50000 vnd. I reminded her the distance then she said ‘ok give 30,000 vnd. When I asked her if the taxi is metered she pretended she didn’t understand . I went outside and got a taxi for 20000.
2019 年 12 月入住 3 晚
Michael 于 2020年01月2日 的回复
Dear Mansoor, Thank you for writing these reviews, I appreciate that. We are very happy for your review about our services overall, however, Sapa Legend Hotel warranty we do not sell any tour or taxi services unless there are guests asking for information, we provide. If there is any misunderstanding, we sincerely apologize for your poor experience with the reception. I promise this will never happen again in your next visit. Once again, thank you for choosing to stay at Sapa Legend Hotel. Michael

10/10 超赞

Andres

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

10/10 超赞

VIET TUAN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 2 晚

10/10 超赞

Seungjae

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good
너무 좋았습니다.
2019 年 8 月入住 2 晚
Michael 于 2019年11月22日 的回复
Thank you for choosing to stay with us and such a beautiful review. Looking forward to have you again at our property. Thanks and best regards.

6/10 一般

真实旅客

与家人出行
满意：清洁度
The location is good but unluckily we got a room with bathroom issue. The water leaked from the bathtub and make the floor wet all over the place. The hotel didn’t provide any transport services from Sapa to Lao Cai station for the overnight train. You have 2 options, either take taxi (you can find it in front of the hotel but expensive) or you take a minivan bus about 50,000 VND per pax. You can book with the travel agent beside the Sun Plaza (just right beside the restaurant).
2019 年 11 月入住 2 晚
Michael 于 2019年11月22日 的回复
Thank you for choosing to stay with us and such a clear review. We needed that for our improvement! Looking forward to have you again at our property. Thanks and best regards.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 3 晚
Michael 于 2019年11月22日 的回复
Thank you for choosing to stay with us. Looking forward to have you again at our property. Thanks and best regards.

8/10 还可以

Dex，Singapore

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location of hotel is good and very helpful front desk staff
2019 年 10 月入住 3 晚
Michael 于 2019年11月22日 的回复
Thank you for choosing to stay with us and such a beautiful review. Looking forward to have you again at our property. Thanks and best regards.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were beautiful and so helpful. The room I had was excellent with a wonderful balcony overlooking the lake
2019 年 10 月入住 3 晚
Michael 于 2019年10月12日 的回复
Thank you so much for such beautiful review. We're looking forward to serving you for the next visit!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Sapa Legend is a perfect place to stay. Great staff, big rooms, central to every thing.
2019 年 10 月入住 1 晚
Michael 于 2019年10月12日 的回复
Thank you so much for such beautiful review. We're looking forward to serving you for the next visit!

8/10 还可以

JinHui

满意：清洁度、员工和服务、住宿条件和设施
2층에 숙박했는데 바로 위에 세탁실이 있는지 세탁기 탈수하는 소리가 들립니다. 그리고 외부로 열리는 창문이 없어서인지 약간 쾌쾌한 냄새가 났습니다. 조식은 쌀국수 죽 토스트 정도 먹을만하고 오믈렛 진짜 맛없어요. 위치는 상당히 좋아서 저녁 먹고 가볍게 호숫가 산책하기 좋았습니다.
2019 年 8 月入住 2 晚
Michael 于 2019年10月12日 的回复
Thank you so much for such beautiful sharing, we appreciate that. We're looking forward to serving you for the next visit!

10/10 超赞

Jeesoo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
호텔이 넓고 쾌적함. 조식 음식이 다양하고 맛있음. 친절하게 여행에 대한 안내를 해줌. 트래킹 가이드와 택시 등 연결해주어 편리하게 이용함.
2019 年 7 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、服务设施、住宿条件和设施
Good location. The hotel is located beside the Sapa Lake and the Sapa Square.
2019 年 6 月入住 2 晚

2/10 糟糕

真实旅客

2019 年 6 月入住 1 晚
Michael 于 2019年07月2日 的回复
Dear Sir/Madam, Thank you for choosing to stay at Sapa Legend, but may we ask you what happened to your experience at our property, which lead to the rating is pretty low?

4/10 很差

真实旅客

2019 年 5 月入住 2 晚
Michael 于 2019年05月28日 的回复
Dear Sir/Madam, Thank you for choosing to stay at Sapa Legend, but may we ask you what happened to your experience at our property, which lead to the rating is pretty low?

10/10 超赞

SEONHO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
직원들도 친절하고, 숙소도 깨끗합니다. 주변에 관광지가 근처라 이동하기 매우 편리합니다!
2019 年 4 月入住 1 晚
Ms. Nga 于 2019年05月18日 的回复
Dear Mr. Seoho, Warmest greeting from Sapa Legend Hotel & Spa, Thank you so much for taking the time to write a wonderful review. We will convey this feedback to our staff to keep motivation. We hope to welcome you again to our hotel.

10/10 超赞

Mayank

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous stay
This hotel truly exceeded our expectation. Its is nonless than any 4 star hotel. The location is so central and beautiful. The staff esp. those at the reception went beyond the norms to help us with our itinerary, and supported throughout our stay in all possible ways. Very much recommended.
2019 年 3 月入住 2 晚
Sales team 于 2019年04月4日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

SeongSeob

满意：清洁度、住宿条件和设施、客房舒适度
전반적으로는 괜찮은데.. 창문은 앞에 건물 뒷쪽이 보여 햇빛만 들어온다고 보면됩니다. 처음 체크인할 때 예약을 못찾아서 시간이 걸렸습니자.
2018 年 12 月入住 2 晚
Cindy (Ms.) - Sales Executive 于 2019年01月9日 的回复
Dear Mr/Ms. SeongSeob, Thank you for taking time to review us. We are so delighted that you chose our hotel for your destination in Sapa. Your positive review will be a big motivation for all staff here. We are also trying to overcome our shortcomings. We always welcome and hope you will come back in the next time, Best regards,

6/10 一般

Dongsic

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
딱 잠만 자면 좋을 곳 (내부 시설은 좋음)
주변 유명 시설 접근성은 매우 좋으나 뷰는 다른 호텔에 비해 많이 부족합니다.
Pham Tuan Dung 于 2018年11月29日 的回复
Thank you very much for taking time to make a positve review. Regarding to the view, we can not change our location. We hope that our good service will make your holiday enjoyable. Yours sincerely, General Manager

8/10 还可以

Lam，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just perfect.
Ideal location, nice and helpful staff, clean and comfortable.
2017 年 12 月入住 1 晚
Sales Team 于 2018年01月7日 的回复
Thank you very much for your review!

10/10 超赞

Waris，Bangkok

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
New hotel close to the lake and city
This hotel is new. Service from staff is great. Room is big and comfortable. Buffet at s only one that not good enough, there are not too much menu on the buffet line.
2017 年 11 月入住 1 晚
Pham Tuan Dung 于 2017年12月5日 的回复
Thank you very much for your positive review and feedback. We try to look into the buffet breakfast and improve it. Again, thanks a lot for your patronage. Yours sincerely, General Manager

10/10 超赞

sukij，thailand

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very hotel and staff all very helpful very enjoyed in Sapa
2017 年 10 月入住 2 晚
Guest Relations 于 2017年11月7日 的回复
Dear Sukij, Thank you very much for your good comments. Wishing you all the best!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice, clean hotel. Very bright room and well-appointed. Comfortable bed and shower. Great service from reception staff. Would recommend.
2017 年 10 月入住 1 晚
Dear our Valued Guest, Thank you very much for your good review and feedback. Wishing you all the best. Guest Relations Officer

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay
Had a wonderful stay here. everything was perfect, the rooms, service, facilities, location, etc. Mr Cuong and all the staff went above and beyond their duty to make our stay faultless. The spa treatment staff Sinh, Thao and Thuy were exceptionally professional and friendly. Our group was very satisfied and are looking forward to our next stay.
2017 年 9 月入住 2 晚
Dear David, Thank you very much indeed for your review and positive comment. We are very happy know that you and your group had a great and wonderful experience in our hotel and Legend Spa. Thanks for your nice words on Ms. Sinh, Thao and Thuy. They deserve receiving the appreciation from you due to their friendliness and professionalism. Again, we thank you very much for your patronage and look forward to welcoming you back to our hotel in the future. With best regards, Pham Tuan Dung General Manager

10/10 超赞

Remedios

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 1 晚
Thank you very much for your review and stay with us.

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务
Nice Hotel
It is a nice hotel. Just make sure what type of room do you get. First night I got a room that viewed directly to a wall. Feel like in prison. The second night they made me an upgrade. The bathroom was not too clean. The staff very kind and the breakfast is good.
2017 年 7 月入住 2 晚
Guest Relations 于 2017年08月13日 的回复
Dear our Valued Guest, Thank you very much for your feed back. It would help us to look into the matter seriously. Your comment seems over exgaggerated. I reassure that you got the rooms that you have booked and that type of rooms have limited view. And you were not happy with that room we offered free upgrade because we had rooms available on that day. Please make sure you you check the room type and all room details before you book. Regarding the cleaniness of the room, we have re-trained our staff and make sure they did their job properly. Finally, we thank you very much for your constructive feed back and wish you all the best Guest Relations

10/10 超赞

Kjersti Ullan

满意：员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 4 晚
Thank you very much for your stay and good review.

10/10 超赞

Jun Yu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Marvellous!
kind and attentive stuff, always taking the initiative to engage hotel guests. Breakfast spread was also quite large compared to most hotels in Vietnam. Had a really great stay with them & will not hesitate to choose this hotel again on my next visit to Sapa! :)
Dear Jun Yu, Thank you very much for your good review and feedback on our hotel staff and service. It was our great honor to host you in our hotel and serve you here. We hope to welcome you back to our hotel in the future if you have a chance, Yours sincerely, Pham Tuan Dung General Manager

8/10 还可以

Linoa，Montpellier

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon hôtel
Personnel accueillant, services rapides (possibilité de louer un scooter très rapidement). Situé en ville, pratique quand on est à pied Petit-déjeuner excellent, un très grand choix de plats
General Manager 于 2017年05月11日 的回复
Cher Mme Linoa Nous vous remercions pour votre bonne critique et vos commentaires sur notre service hôtelier et surtout sur notre petit déjeuner buffet. C'était vraiment un grand honneur de vous accueillir dans notre hôtel et de rendre votre séjour agréable. Encore une fois, nous vous remercions beaucoup pour votre soutien et vous souhaitons tout le meilleur. Cordialement, Pham Tuan Dung Directeur général

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
朝食が美味しかったです。
ホテル全体を通して、設備も満足いくレベルで朝食の種類も豊富でした。個人的に残念だったのは、内廊下に面した部屋だったので、部屋が暗いのが残念でした。
Guest Relations Dept 于 2017年05月4日 的回复
Dear our Valued Guest, Thank you very much for you review and comments. We appreciate your honest and straightforward feedback. Apart from the shortcomings, I hope that you still enjoyed your holidays at our hotel. Wishing you all the best! Customer Care, Sapa Legend Hotel & Spa

10/10 超赞

vimal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
Great Hotel and is situated at a very good location. We booked three rooms and were very happy with the accommodation. We had massages at this hotel were brilliant and very reasonable. The staffs were very courteous and accommodating and our special appreciation for the Manager Mr Phun ( Zuan) who really went out of his way to make sure we were comfortable and also ensured that we got vegetarian food. He also helped us sorting our transport back to Hanoi that had been pre-booked but the transport company forwarded the incorrect dates. We would highly recommend this hotel which is in the centre and opposite the lake; would not hesitate to book this hotel again.
Dear Mr. & Mrs. Vimal, We thank you very much for your stay and patronage. We are happy to know that you all enjoyed your stay here and had good experience. We love to welcome you back to our hotel if you have a chance to visit Sapa again. Wishing you all the best, good health and good luck! Yours sincerely, Pham Tuan Dung (Mr.) General Manager

10/10 超赞

jenn ，toronto, canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service and beautiful hotel
We enjoyed our stay at the hotel. The lobby is beautiful, the hotel staff are extremely friendly and helpful. The hotel manager is very responsive and always around the hotel ensuring that everyone is well taken care of. We went to the spa twice during our stay. I enjoyed both of my hot stone massages and my husband enjoyed his first massage. Unfortunately his second massage was not very good. But all in all we would highly recommend this hotel to anyone and we would stay again is we are ever in sapa again!
Pham Tuan Dung 于 2017年04月17日 的回复
Dear Jenn, Thank you very much for your positive feedback and support. I am sorry for the second massage which was not as good as expected. I will advise our team to improve the service and technique. Looking forward to welcoming you back to our hotel if you come back to Sa Pa. With best regards, General Manager

10/10 超赞

May

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant and memorable stay
Great location, few minutes away from the church (where mini bus drop-off and pick-up for Lao Cai to catch the train to Hanoi) Friendly staff and helpful though they don't speak much English Room: Tidy, neat, clean and pleasant, with a bathtub too even for a superior room! Though.. Breakfast could be improved. Variety is there, but the quality needs to catch up. I'll definitely stay there again if I go back to Sapa
Dear our Valued Guest, Thank you very much for your comments and feedback which will help us to improve our service. Looking forward to welcoming you back to our hotel if you have chance to come back to Sa Pa again. Yours sincerely, General Manager

10/10 超赞

Trevor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable hotel
The hotel was great , staff and food were also great. Much more than a 3.5 star hotel.
Dear our Valued Guest, Thank you very much for your good comments and positive vote. We look forward to welcoming you back to our hotel in the future. Yours sincerely, General Manager

10/10 超赞

Patrick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
General Manager 于 2017年03月8日 的回复
Dear Valued Guest, Thank you very much for your good vote!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A pleasant stay.
The staff are so friendly and helpful, especially the ones at the reception.
General Manager 于 2017年03月8日 的回复
Dear Valued Guest, Thank you very much for your positive feedback.

10/10 超赞

Suzanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sapa is a beautiful place with lots of rain and fog. I mean three days solid. I didn't get to do all the things I wanted. The hotel was a welcomed haven. Also good food
General Manager 于 2017年03月8日 的回复
Dear Suzanne, Thank you very much for your positive comment. We look forward to welcoming you again to our hotel.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가격대비 최고의 숙소
부페식 조식이 종류가 다양해요. 4층의 스파는 2시까지 20 %할인 받고 자쿠지와 사우나까지 무료로 받고 60분 스웨디시 마사지 강추입니다. 조용해요. 사파 어딜가나 공사중인데 여긴 주변 공사가 없어요. 라오까이 야간 기차 타느라 이곳에서 1인당 10만동에 버스 예약해서 편하게 왔어요. 직워들 친절해요. 홑텔스에서 조금 저렴한 가격에 예약했는데 가겨대비 최고입니다.
General Manager 于 2017年03月8日 的回复
Dear Valued Guest, Thank you very much for your good vote.

8/10 还可以

Marilene

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brand new hotel in Sapa
A brand new hotel in Sapa with all the basic amenities and comfort. The breakfast could be improved by adding more international choices. Staff as always in Vietnam is friendly, welcoming and accommodating. English at the hotel was spoken by a couple of employees at the reception, but none at the breakfast area. The hotel spa was a great. The foot massage was outstanding. A very good hotel to get around Sapa and its nature.

8/10 还可以

MASAYA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
清潔感のあるホテル
清潔感もあり、素晴らしいホテル　しかし、ハウスキーピングを催促しても時間通りに行われておらず、pm5時から6時に成ると言われた。実際に行われたのはpm9時過ぎになった。素晴らしいホテルなのに、少し残念である。その為、総合評価は４

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super rapport qualité prix!!!
Super hôtel avec une confort des lits incroyable !!! Détente la plus complète !! Je recommande fortement cette hôtels .... Employés fort sympathique

8/10 还可以

oh tee

满意：清洁度、员工和服务、客房舒适度
New and good hotel that needs minor improvements.
Good location, slight away from the busiest area. Hotel us new, customer service is fantastic like many willing to improve Vietnamese hotels. However, the hotel does not look into minor details, e.g. Wet towel hanger, shower curtains and luggage rack.