Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast.
IlBUM
2023 年 10 月入住 2 晚
8/10 还可以
Younho
团体旅客
2023年03月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
그럭저럭 잘 이용 했습니다
오래된 호텔 이지만 친절하고 접근성이좋습니다
Younho
2023 年 3 月入住 1 晚
10/10 超赞
HYUNKI
团体旅客
2022年12月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
시설 좋고, 쾌적하고, 직원들 서비스 적극적입니다.
가성비 좋습니다. 추천합니다.
HYUNKI
2022 年 12 月入住 1 晚
10/10 超赞
David
与家人出行
2022年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Neat and clean room. Excellent service. We definitely will come back and recommend to others.
David
2022 年 9 月入住 3 晚
6/10 一般
真实旅客
2020年03月5日
不满意:员工和服务
Front desk staff weren’t friendly, no welcome greeting and missing smiles on their faces. Will not stay here next time !
真实旅客
2020 年 1 月入住 3 晚
8/10 还可以
Suann
与家人出行
2020年01月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
irst time to Sappa
When you leave your luggage before or after you check in, they just leave it in attended. So be sure to lock it up. The train arrives early and you can not check in until 2 so be prepared to have morning activity planned before your check in
Suann
2020 年 1 月入住 1 晚
8/10 还可以
真实旅客
与配偶出行
2020年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
조식 괜찮아요.
방은 그리 넓지 않아요.
위치는 좋습니다. 호수 바로 앞이고 사파익스프레스버스 정류장이 앞에 있습니다.
사파에서도 그립 됩니다
真实旅客
2019 年 12 月入住 2 晚
6/10 一般
Mansoor
2019年12月30日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Don’t trust the reception staff for taxi/ tours
The stay was good overall. I wasn’t going to write a negative review the first time but due to a second incident I am convinced to write this. Please book your own taxi/ tour and do not trust the reception staff. It seems they have a ‘setting ‘ with the taxi drivers and they charge extra. The first time the receptionist booked a 2 hour tour for 575,000 vnd. It was overpriced and when I complained to the manager he apologized on behalf of the staff for not giving full information.
Then at check out I asked another receptionist for a taxi to the bus stop 850m away. She said it will be 50000 vnd. I reminded her the distance then she said ‘ok give 30,000 vnd.
When I asked her if the taxi is metered she pretended she didn’t understand .
I went outside and got a taxi for 20000.