San Clemente Saddleback Memorial Medical Center Hotels

"I initially booked one night in a two-queen suite via Hotels.com. The following evening, I called at 9 PM to extend my stay. Though my original room wasn’t available, the receptionist assured me that I could move rooms the next day and that I could stay in my current room until the new one was ready—no need to leave the hotel. The next day, the receptionist on duty (the manager) denied this arrangement ever existed, and I was told to leave. Only after I insisted they confirm with the previous staff did they ‘let it slip this time,’ implying I was being dishonest. I felt disrespected and let down by the inconsistency in service and tone. The second room I booked was an ocean view only to find it out it was partial ocean view and my request to change the room was denied by the same manager. I would have expected more professionalism and accommodation from a hotel manager! Breakfast options are basic, prepackaged pastries were disappointing. "

"We love this property! Wonderful location, amenities and staff! A big shout out to Becky at the marketplace for her friendliness and suggestions for biking destinations! This place really is a home away from home!"

"Great place, reasonable price"

"This was our 3rd year staying at your beach house. It’s the perfect location and has all the amenities you could need. We had a wonderful time and made more amazing memories. Thank you!!"

"The staff was amazing and extremely helpful. They were very kind and helpful The room and bathroom was clean The toilet and shower area was very small. Not a lot of room to move around The temperature of the show water was very hard to control in room 110 The breakfast was excellent and the area was very clean The breakfast included a 3 egg omelette with cheese with plenty of back and sausage The hot tub was out of order The temperature control in the room was not easy to use. I tried several times to adjust the temperature in the room. I would stay here again"

"Property is as advertised - beautiful and quaint. The deck drops right onto a beautiful beach you can walk early in the morning with a cup of coffee. The roaring of the ocean at night is calming. Dana point was fun for food and day trips, and Laguna beach is close. I would highly recommend Captain Dave’s for a whale and dolphin safari. We were fortunate to see a fin whale, hump back whale and a “stampede” of long nose dolphins."

"Great!"

"None of the windows open…a fire hazard.Garbage disposal in kitchen sink does not work.Mold in the master bathroom shower.Floors were filthy. There is a pill on the floor next to vanity leg. We were unable to go barefoot because our feet would turn black from dirt."

"The house was beautiful and had a pathway right down to the beach. The only thing I would mention is is actually more of a duplex because there are two bedrooms upstairs that you have to access from going outside of the main downstairs."