「We arrived at 8 in the evening, and the 2 rooms were not cleaned yet on a Saturday night. So we had to wait after a long day of work. Both rooms were booked with 2 queen beds, but we got single beds. 2 grown up guys had to sleep in one room, one bed. But not enough, at 1 am water started dripping onto the bed from the AC unit. There is no person at the reception, just a phone on the wall… what else can I say. I was expecting Expedia to make the cancellation and refund process easy. We are here...
「We arrived at 8 in the evening, and the 2 rooms were not cleaned yet on a Saturday night. So we had to wait after a long day of work. Both rooms were booked with 2 queen beds, but we got single beds. 2 grown up guys had to sleep in one room, one bed. But not enough, at 1 am water started dripping onto the bed from the AC unit. There is no person at the reception, just a phone on the wall… what else can I say. I was expecting Expedia to make the cancellation and refund process easy. We are here...
Sandy