Tosu Saga Horse Racetrack Hotels

"We've stayed in "nice" hotels around the world. The lobby of The Basics is stunning. One of the most beautiful hotel spaces we've seen. Our room was comfortable with a very good bed and some terrific features such as ambient lighting. However, our room lacked a dresser for unpacking our clothes. There were no safety bars in the shower. The provided slippers and sleeping clothes did not fit, even though we are not large people. The staff could not provide properly sized items. We had an upgraded room, which included "club level" privileges. The club room is pleasant, although not up to the standards of so many others. There is no service staff available. Very limited self-service beverage options and no breakfast or special food offerings. The beautiful rotunda lobby has massive bookshelves containing a wonderful, eclectic assortment of books, all available for your reading or perusal. Artwork abounds in this hotel. Check out the fabulous series of porcelain dolls on the second floor. We had breakfast in their dining room, and the menu was a mix of Western and Japanese dishes. It was OK. It's a short walk from the train station with many food choices in the neighborhood. Although the very best restaurants in Fukuoka are at least a ten-minute or more cab ride away."

"The cleanliness of the room is good no doubt is eco cleaning but daily the house keeper will change the clean towel & clear all rubbish. Air condition is ok don’t know it because is Feb temperature around 12 degree therefore the adjusted during the night feels abit warm. Overall the hotel is very convenient location within walking distance is the JR HAKATA STATION, CITY, Kitte OiOi big shopping mall & lots of restaurants with yummy local food & other cuisine. Thank you very much for JR Kyushu blossom hotel Hakata Chuo the mangement & team for their friendly,attentiveness & patience, this is definitely a best choice. I will be back again next visit to Japan. Breakfast no chance of trying it maybe during my next visit. "

"The room is clean and spacious"

"Great service, housekeeping and location. 7-11 downstairs was very convenient. Outside garden was lovely. "

"Location good Staff good. Room condition good. Only comment. No refrigerator in the room. Have to put into the frig in public area. "

"We had an issue with the room we originally stayed in, so they moved us to another room, but it was 1/3 smaller. After the move, I expected some kind of discount for the downgrade, but nothing was offered. I wasn’t comfortable leaving it like that, so I raised a complaint as I on purposely paid for bigger room. After that, they moved us to a better room, and the manager ended up upgrading us. However, if I hadn’t spoken up, we would have stayed in a smaller room despite paying for the larger one. So it’s really up to you whether you see this as good service or not."

"very good breakfast, location is good, clean room "

"Lovely quiet stay. Room was great & clean. Great to have coffee in the lobby. Conveniently located close to the station"

"Stayed at Hotel New Otani Hakata and overall had a pleasant experience. The service was excellent—staff were polite, attentive, and always willing to help, which really made the stay comfortable. The hotel itself, however, feels a bit dated. The rooms and facilities are well-maintained but could benefit from some modernization. That said, the great service and convenient location still make it a solid choice for a stay in Fukuoka."