First class communication with the manager. All we needed was provided. We have gone to Fripp for almost 50 years, so knew well what to expect and how to make the most of the natural surroundings. We did experience a few periods of the internet cutting out, but that happens on the island. :-) We would be happy to rent the same house again. The only reason I did not give a 5-star rating to the cleanliness was that the front screen porch had not been cleaned prior to our arrival. With a crawling baby in our group, we went ahead and did that ourselves without notifying management. I know they would have sent someone to do that for us if we had requested.