Full-sized fridge, microwave, oven, stovetop
Check availability

Reviews of Criteria SLC Downtown

3.5 out of 5
Criteria SLC Downtown
134 South 400 East, Salt Lake City, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2020
Response from G on 14 Apr 2020
Thank you for staying with us Denise. We're sorry we did not meet your expectations. We hope to host you again and will make sure you'll be a satisfied guest.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communication was great and welcoming. The room was very clean and had all I needed for my stay.
Stayed 1 night in Mar 2020
Response from G on 21 Mar 2020
Thank you for staying with us and we'd love to host you again!

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Apartment
The apartment was perfect, way better then your standard hotel room. The gym had everything needed for a good workout. The room had all the basic necessities and the 7/11 around the street comes in handy. 10 min walk to downtown or a quick scooter or bike ride. I would highly recommend to anyone.
Stayed 3 nights in Mar 2020
Response from G on 8 Mar 2020
Thank you for staying with us and we're glad that you had a great stay with us. We hope to host you again!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice building and management but not unit
Stayed in unit 329. Was not very clean but Management company responded to concerns right away and had cleaner come back. The only couch is a cheap Ikea futon so is very uncomfortable to sit on. Only 3 glasses/cups so dishwasher was run every day not full. Good location close to downtown and restaurants. Would stay with this company again just in a different unit.
Stayed 5 nights in Feb 2020
Response from G on 5 Mar 2020
Thank you for staying with us and we appreciate your feedback as it will greatly help us improve our service. We hope to host you again in better circumstances in the near future. Thank you.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from D on 27 Feb 2020
Thank you so much for your review! We hope to see you again very soon

10/10 Excellent

Qwentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Downtown Location with Parking
This was in a great location. The private garage parking was a great bonus. Everything was fantastic
Stayed 3 nights in Feb 2020
Response from Criteria on 23 Feb 2020
Thank you for being a great guest! We're happy you loved our place! We hope to host you again soon :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There’s a lot to love about this property with few drawbacks. The downtown location and vibe, the updated style, and overall convenience was amazing! We arrived later than our scheduled check in time and our lock box code had expired. We called Criteria and immediately they found our account and issued a new code. Much appreciated! The apartment was tidy. Very minimalist. Although, it almost felt too empty in the bedroom. There’s a bed, a couple of nightstands and then there’s a random router lying on the floor. Didn’t understand why that wasn’t somewhere else or at least concealed behind a dresser or something. I did have one big complaint. And that would be that when we pulled back the sheets on the bed, there was hair. Like a lot of hair. Different colors and lengths. Clearly from multiple people. It wasn’t just in the sheets either, it was also all over the pillows. I assume they haven’t been cleaned in a few visits. Not the best impression. Overall, the experience was good. We appreciated that we were able to stay somewhere so close to the airport for a reasonable price.
Stayed 1 night in Feb 2020
Response from Criteria on 22 Feb 2020
Thanks for your feedback and we're glad you had a good stay! We're sorry for the cleaning issues about the hair! We'll make sure to make this right and improve our service. We hope to host you again!

8/10 Good

Stephen

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great place
Great place, kept getting my parking spot taken but overall I enjoyed it.
Stayed 5 nights in Feb 2020
Response from Criteria on 16 Feb 2020
Thank you again for staying with us and we're sorry for the hiccups on the parking spot. We hope to host you again and we'll make sure that this won't happen again. Thank you!!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security measures in the building was excellent. I made a minor recommendation that was well received and communication was quick and considerate. We would stay here again.
Stayed 4 nights in Jan 2020
Response from D on 23 Jan 2020
Thank you so much for your feedback. We are really happy that you liked your stay and can’t wait to be your hosts again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apparent was beautiful and the hair was so wonderful and quick to help answer any questions! They also had olive oil, coconut oil, and pots pans, cups, plates which was nice to have for my 4 days there! Will definitely be returning.
Stayed 3 nights in Jan 2020
Response from D on 23 Jan 2020
Thank you so much for your feedback. We are really happy that you liked your stay and can’t wait to be your hosts again.

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it there and tell anyony to go there
Stayed 2 nights in Dec 2019
Response from D on 14 Jan 2020
Thank you so much for your review, we are very glad you enjoyed your stay.

2/10 Terrible

Jeffrey

Stayed 1 night in Dec 2019

10/10 Excellent

viviana

Liked: Cleanliness, room comfort
Opta por esto!!! No te vas a arrepentir!!!
Muy lindo departamento. Nuevo, con todas las comodidades. Buena ubicación.
Stayed 7 nights in Mar 2020
Response from G on 25 Mar 2020
Gracias por hospedarse con nosotros y esperamos recibirlo nuevamente!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like my home
I really loved this place. First of all, you should know this is not a regular hotel. This is more likely air b&b or an apartment. But all facilities were clean and well-organized. They even put cans of beer and candies on a dining table for us, although I'm not sure that's the same for all. I was there at midnight and worried about how to check-in. But they replied all my emails immediately and well arranged everything. I fully enjoyed everything until the last minute like my own home. There is also a private parking space for each unit without no fee. Close to a convinient store, too. Grocery stores are within walking distance. The unit was big enough for 2~3 people or a small family, although I was there alone. Again there is no physical front desk but you can reach them all the time through emails. If you need to check in later than 8pm, you will need to contact them in advance so that they can give you special instructions for your convenience.
Stayed 5 nights in Feb 2020
Response from Criteria on 15 Feb 2020
Thank you so much for your feedback. We really appreciate it. We're very glad you loved our place!! You are welcome back anytime!!