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关于犹他盐湖城-穆雷希尔顿惠庭酒店的点评

3 out of 5
犹他盐湖城-穆雷希尔顿惠庭酒店
4927 S. State Street, Murray, UT

点评

8.4

很好

10 分 - 超赞。522 条好评，共有 1000 条点评" "
8 分 - 还可以。235 条好评，共有 1000 条点评" "
6 分 - 一般。121 条好评，共有 1000 条点评" "
4 分 - 很差。70 条好评，共有 1000 条点评" "
2 分 - 糟糕。52 条好评，共有 1000 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Jinxiong

2023 年 11 月入住 7 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Quiet, comfortable and convenient
2021 年 7 月入住 2 晚
Sales Manager 于 2021年07月9日 的回复
you are the best, thank you for the perfect score.....

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like here.so beautiful
2021 年 3 月入住 2 晚
Sales Manager 于 2021年04月2日 的回复
Thanks you, please come back soon.

8/10 还可以

LI-TING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 7 晚
sales manager 于 2021年02月23日 的回复
Thank you for taking the time to complete a review of the Home 2 Suites by Hilton in beautiful historic downtown Murray, I am sad to see you did not have an amazing exceptional stay, that is definitely not our goal. We hope you will give us another opportunity to earn your business, I am confident we can improve.

8/10 还可以

Krystle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property could us a hot tub and to keep the pool a little warmer.
2024 年 5 月入住 3 晚

6/10 一般

Celeste

与配偶出行
满意：清洁度、员工和服务、服务设施
Beds were uncomfortable. Shower had rust around frame and rust on shower head.
2024 年 5 月入住 2 晚

6/10 一般

William Robert Nervig

与家人出行
不满意：住宿条件和设施
The property needs some attention. Seats in lobby ripped, walls by elevator damage, and bathrooms caulk need attention. The shelves in the kitchen were dusty. The bedside table lamps were broken. And overall, the walls are really thin and so the noise of others carry. I had to call the front desk at 1am to complain about the family next to me. The kids crying didn't bother me but they sounded like they were moving furniture. The breakfast wasn't great. If you have dietary issues, do not stay here. They have breakfast sandwiches premade or breakfast bowls premade so if you have dietary restrictions you could deconstruct the food but you will have cross contamination. I asked if they switch up the breakfast items and was told no. This is what is given to us and we heat it up. Our last day, the area was messy and no one was attending to it. The pillows are extra soft so you have to ask for firmer pillows. The individuals working seemed nice but this hotel was not the standard I expected for Hilton Home 2 Suites based on other properties I have stayed at. Much needed reno needed.
2024 年 5 月入住 7 晚

2/10 糟糕

Shannon

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
The shower was ice cold and had to go to another room to shower on the second day after being ignored by the staff the first day
2024 年 4 月入住 2 晚

10/10 超赞

Robert，Spring Creek

与配偶出行, 商务旅客
Nice facilities. Safe area. Noisy because of traffic.
2024 年 5 月入住 1 晚

8/10 还可以

Phillip

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Noisy street. Hotel and rooms were clean, coffee was above average for a hotel. Breakfast was OK.
2024 年 4 月入住 5 晚

8/10 还可以

Crystal

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
If you are a light sleeper request a room on the parking lot side. Street noise is not the hotel's fault, but you could minimize the stress by requesting a certain side of the building.
2024 年 4 月入住 3 晚

10/10 超赞

Lynn

满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Laura

满意：清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Obie，Salem

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room was nice and had everything I needed. Lots of food options nearby. I would stay again.
2024 年 4 月入住 1 晚

8/10 还可以

Lucky

满意：清洁度、员工和服务、住宿条件和设施
The property was nice but noisy. For the most part it was pretty clean but the exhaust fan didn't work. The cleaning was ok there was residual hair in the shower drain. The staff was great though.
2024 年 4 月入住 4 晚

8/10 还可以

Kevin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay and it suited our needs.
2024 年 4 月入住 3 晚

4/10 很差

Lihong

与家人出行
不满意：清洁度
Noisy can’t sleep
2024 年 3 月入住 5 晚

8/10 还可以

valerie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a little frustrating that I had prepaid for a room with two queen beds and hide a bed. But when I got there they only had a king and hide a bed. Said the system over booked. Had to have a kid sleep on floor. Felt they should have at least given us a discount. Other than that it is a Perry nice hotel.
2024 年 4 月入住 2 晚

10/10 超赞

Douglas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly and helpful, room clean with modern decor. Enjoyed our stay!
2024 年 4 月入住 1 晚

4/10 很差

Dana

不满意：员工和服务
2024 年 3 月入住 2 晚

6/10 一般

Leigh

与家人出行
满意：服务设施，员工和服务
不满意：清洁度
This place was nice the check in staff was so friendly!!! But the couch in the room was disgusting!!! It had ripped cushions was so stained up! The bathroom was surface level clean but looked like it could use a deep clean!!
2024 年 3 月入住 1 晚

6/10 一般

Edith，Kearns

商务旅客
满意：清洁度、服务设施、住宿条件和设施
The property and location are great. Except for the room not been cleaned during the stay and Pillows smelled filthy.
2024 年 3 月入住 2 晚

8/10 还可以

Pamela

2024 年 2 月入住 2 晚

8/10 还可以

Ralonda

2024 年 3 月入住 1 晚

6/10 一般

Sami

与家人出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
Staff was great, clean rooms, lots of storage in the rooms. Hated the location. Very noisy behind right on state street and near the hospital.
2024 年 2 月入住 1 晚

10/10 超赞

Jenn

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施
The property itself is fine for a place to stay a night if you don't mind constant excessive traffic noise. There were also some unique domestic issues that occured in the middle of the night with a couple screaming at eachother in our hallway and people had access to the pool from the outside door without it appearing to be locked - a couple of which looked/acted to not be sober. We could hear the folks above us running around their room and same with people in the hallway. Unsure if the rooms are just not well insulated against noise. The staff were very nice and the room was a good size - we had a 2 queen suite. We did agree that it wasn't the right place for us to stay next time we are in that area - but more because of the noise and surroundings.
2024 年 2 月入住 1 晚

10/10 超赞

Asusena D.

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was very helpful and friendly
2024 年 2 月入住 1 晚

10/10 超赞

Ming

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
staff are nice. room is clean
2024 年 2 月入住 3 晚

10/10 超赞

Jeff

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained. Very polite staff.
2024 年 1 月入住 24 晚

8/10 还可以

ALAN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
centrally located, good breakfast and friendly staff
2024 年 2 月入住 3 晚

10/10 超赞

Jeanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay.
2024 年 2 月入住 5 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check in was quick and easy, the room was nice clean and quiet
2024 年 2 月入住 1 晚

6/10 一般

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breafast left a lot to be desired. Thelayout was confusing and the sausage sandwich was just awful
2024 年 2 月入住 1 晚

8/10 还可以

Noe

2024 年 1 月入住 5 晚

2/10 糟糕

Davienna，Hanover Park

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was very dirty and unclean. There were stains in the bathtub. A very fowl smell of urine all the way down the hallway on the fourth floor. The towels provided had multiple holes in them and were also very dirty. Breakfast was not good at all, not worth it at all. Do not recommend this hotel to anyone.
2024 年 1 月入住 2 晚

2/10 糟糕

William

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Poor conditions (pillow, mattress, shower, etc.) Breakfast was inadequate compared to Home2 stays in other cities.
2024 年 1 月入住 1 晚

2/10 糟糕

Tanner

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
First room I got to had not been cleaned from the previous stay. Check in is 3, I got here at 5. Super easy to hear your neighbor. Not the cleanest Home2Suite I’ve been to. Friendly staff.
2024 年 1 月入住 1 晚

10/10 超赞

Nicole

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, conveniences, dog friendly
Hotel room was clean. It seemed curtain had broke, so had a tension bar with one curtain on it, made it give light into the room day and night, as on a very busy road. Bring ear plugs if sensitive to noise. Hallways and laundry facilities smelled bad. Staff was helpful, although not very friendly. Great being able to have our dog there. Always found parking. Food options walkable. We used pool and gym.
2024 年 1 月入住 4 晚

6/10 一般

Christina

与家人出行
Usually better
I usually have no complaints for this hotel since this a go to place for me, but this time wasn’t great. We had no black out blind at all so anyone could see in to the room especially being on the second floor. Another complaint was the water in the bathtub wasn’t draining and by the time you finished your shower water was up to your ankles which is gross. Although it wasn’t great I will give them a try again since usually everything is great and it is a nice place to stay that is close to a tone of shopping and other great things to do close by
2024 年 1 月入住 1 晚

10/10 超赞

Kirby

2024 年 1 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Comfortable bed and no trafic noise
We live 3 hours from Murray and came "to the city" to see a dinner show for my birthday. We didnt want to travel home on snowy roads so we booked a room here because it was within walking distance of tge playhouse. The staff was very friendly and helpful. Hotel is 10 or so years old and showing the signs of serving thousands of people. The bed was very comfortable and rhe room was clean. Wish there had been a fan in the bathroom. Overall, we would stay again.
2024 年 1 月入住 1 晚

6/10 一般

Melissa

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 12 月入住 3 晚

6/10 一般

Mark

与家人出行
满意：员工和服务，清洁度
The pool was not ready til almost 11 on a Saturday. Get the chemicals in sooner. It’s a weekend. Also not enough blankets in the room. And there was a weird random wake up call ring at 7 on Saturday?
2024 年 1 月入住 3 晚

8/10 还可以

Arun

与家人及幼儿出行
满意：住宿条件和设施
Rooms are comfortable. Needs to improve on cleaning . Breakfast is ok, every few choices.
2024 年 1 月入住 4 晚

6/10 一般

Michael

8/10 还可以

Melanie

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Punctually would have been 5 stars
Nice clean rooms with comfortable beds. It was very quiet for being at a busy intersection. My only complaint is that breakfast was posted at 6, which was great because I had somewhere to be. However it wasn’t until 6:20 that they started dragging stuff out. Had to grab what I could on the fly
2024 年 1 月入住 1 晚

10/10 超赞

Cory

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Customer service checking in was Absolutely Awesome!
2023 年 12 月入住 1 晚

8/10 还可以

Robert

Awesome except for dog across the halll
2023 年 12 月入住 1 晚

10/10 超赞

Dongya

团体旅客
Very nice hotel! We all enjoy the staying!
2023 年 12 月入住 7 晚

2/10 糟糕

Ahmad Aziz

2023 年 12 月入住 1 晚