St Ives Salthouse Gallery Hotels

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were lucky and managed to get a free parking space right outside the hotel. There is a car park just over the road if not, however it does get very busy. The hotel is within walking distance of the town centre and the beaches. I would happily stay here again."

"Excellent location with ocean views, friendly helpful staff and convenient area to beach, shops, cafes and a car park."

"Great location, great staff and great accommodation!"

"Lovely hotel, beautiful views and comfy rooms. Breakfast was nice but a shame you pay extra for anything outside the continental. Would need aircon if it got any hotter than when we were there. Would definitely stay again."

"St Anna’s cottage was cute and homey and conveniently located in the heart of St. Ives. While there was no parking on site, we were able to find a long stay car park within 10 minutes walk and then could walk to everything the town had to offer. The cottage itself was very clean and well equipped with all we needed in the kitchen and to do a load of laundry. We’d be happy to return to this lovely cottage on our next stay."

"Great location in the old part of St Ives. A cosy little cottage. A well equipped kitchen meant that we could cook our own meals."

"Location was great, 30 seconds from the harbour. Just right for our 3 night trip. Everything we needed. Host very informative and helpful. "

"Lovely cottage , Host was very helpful when we needed anything , two minutes away for beach, shops just on the door step would recommend staying here was lovely."