“We especially like the customer service of the front desk, Marta.
They offered us coffee and tea when we arrived as we waited for our rooms to be ready and they checked us in as soon as the rooms were ready. This was appreciated as we were exhausted after our long journey to get there.
We loved the quietness the property provided and the lovely courtyard. We were disappointed that the bar was closed but sat just outside the hotel at the restaurant for a glass of wine.”
“The Venice was a superb hotel and it improved our experience in Venice greatly. The hotel staff provided great service by helping us arrange water taxis, day trips to Murano and Burano and Gondola trips, all at our convenience and reasonable prices. It is one of the most exquisite hotels within Venice with really good vibes. Some recommendations for improvements including providing more racks or hooks within the room for hanging towels, guide to using the switches as these were some minor issues……
“They staff are very friendly and upgraded our room to canal view.. my wife were very happy with that. The breakfast area is on the balcony with the canal view as well. Very good stay although it is a little costly.”
“Everything was great at this lovely property. The staff was exceptional--helpful and friendly. Our water taxi took us directly to the hotel and picked us up for our return to the airport. The property is in a great location. Close to the action, but on a quieter street. I'd definitely stay there again for a return trip. ”
“This property serves wonderful breakfasts with beautiful music. The staff are so kind and helpful. We really felt at home here during our two week stay.”