The door to the balcony was broke and difficult to open and close. There were ants in the kitchen so we could not use the kitchen. The maintenace man came at 11pm knocking to spray for ants. I spent hours searching for the perfect place for our family vacation and booked months in advance and now my kids will probably remember it as "the place with the ants". When I spoke with the manager she would not move us rooms due to no rooms available and would not reimburse me.
Ryan
2025 年 7 月入住 3 晚
8/10 还可以
Cameron,Easley
2025 年 6 月 15 日
满意:住宿条件和设施,清洁度
Cameron
2025 年 6 月入住 5 晚
4/10 很差
BOBBIE
与家人出行
2025 年 6 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
The room was nice, but once I arrived they were demanding me to pay again after everything was paid on full before I arrived, having to talk to the manager then finally common up with a lame excuse that it's the new computer. Next as you get ready to go to your room you are stopped and harassed to go on a tour to purchase a time share. There is plunty of parking but they charge you 25 dollars a day to park on thier property. This place is all about the money.
BOBBIE
2025 年 5 月入住 2 晚
2/10 糟糕
Teasha
与家人出行, 团体旅客
2025 年 5 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
We had just gotten off our flight in San Diego to be informed by email that they had overbooked the property we were staying at and they were canceling our reservation. I spent over four hours on the phone with people playing the blame game trying to get a new reservation at a different property that would be comparable and close to the party we were traveling with but everywhere was booked. We finally had no choice but to be downgraded for something we had paid in full for two months earlier. Over booking and canceling someone’s reservation the day of arrival is extremely unprofessional and Very poor business practices in my opinion. Not to mention, that this was a pretty awful and unsettling experience for our family. Makes me very Leary to trust and book with Expedia in the future
Teasha
2025 年 5 月入住 3 晚
10/10 超赞
Stephen
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place far drive from
Amenities
Stephen
2025 年 1 月入住 3 晚
8/10 还可以
Stephanie
与家人出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a nice property and the staff is friendly; however, the parking garage is really compact and tough to maneuver if you don't have a small car. Parking is also $25/night which I wish I would have known prior to booking. We got a complimentary gift bag upon checking-in which I thought was nice, but they also tried talking us into going to timeshare meetings which I wanted no part of. Outside of that, the property seemed to be well maintained and relatively quiet which was nice.
Stephanie
2025 年 4 月入住 2 晚
6/10 一般
Lisa
2025 年 4 月 7 日
Lisa
2025 年 4 月入住 2 晚
6/10 一般
Morena
2025 年 4 月 2 日
Morena
2025 年 3 月入住 2 晚
10/10 超赞
JANETTE
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family felt at home immediately. The kitchen and amenities was perfect for y family.
JANETTE
2025 年 3 月入住 4 晚
2/10 糟糕
Carrie
2025 年 3 月 24 日
Carrie
2024 年 12 月入住 2 晚
8/10 还可以
Rodrigo
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
WiFi should be free television stream
Rodrigo
2025 年 3 月入住 2 晚
8/10 还可以
Souphab
与家人出行, 商务旅客
2025 年 3 月 21 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The room was clean and spacious.The paid WIFI is horrible. It's best to get a WIFI puck from the front desk. The problem was it was all checked out by other guess. We had to rely on our phone data for internet to complete our work. I would call the front desk everyday and they would tell me it was not available. after several days, I decided to walk to the front desk and magically they had plenty. They only clean the room once a week, you'll have to call and schedule the cleaning. Another thing I really dislike is right after you check in and get your room keys, they want to go speak with a representative pretending to provide you a gift but it's just a Time Share rep that's trying to get you to sign up. I've staye there several times now and this time I told the lady I'm not interested in Time share and proceed to walk to my car. She followed me all the way to my car just to get my information. Be prepare to be directed to the Time Share rep after checking in.
Souphab
2025 年 2 月入住 3 晚
6/10 一般
Mary
2025 年 3 月 7 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Kitchen was very nice. No wifi. They said they were working on it but according to other reviews its always this way. No excuse day and age. They try to get you into a time share meeting.
Mary
2025 年 2 月入住 4 晚
10/10 超赞
VMR
2025 年 3 月 5 日
VMR
2025 年 3 月入住 2 晚
10/10 超赞
Darlene
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Darlene
2025 年 2 月入住 2 晚
10/10 超赞
Diane
与家人出行
2025 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family fun
I can't say enough about this place. Everything is brand new. Super clean, Eco-friendly rooms and the staff was superb. The two-bedroom two bathroom suites are large and come stocked with everything to make it your home away from home. Great location for a family-filled getaway. We will definitely come here again.
Diane
2025 年 2 月入住 2 晚
8/10 还可以
Juan Francisco
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Juan Francisco
2025 年 2 月入住 3 晚
6/10 一般
Gang
2025 年 2 月 12 日
满意:清洁度、住宿条件和设施、客房舒适度
Gang
2025 年 1 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2025 年 2 月 7 日
满意:客房舒适度,住宿条件和设施
真实旅客
2025 年 1 月入住 3 晚
8/10 还可以
Barry
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
what a great reasonable place with a great location to down town, balboa park, san diego zoo etc.