Samaná San Diego Lagoon Hotels

"I arrived early because I was having trouble with my vehicle. They said the room wasn’t ready, but they showed me where it was in the same building as the restaurant in the swimming pool. The photographs on the website make the pool look large enough to swim and do labs, but it’s actually quite small. So after an hour it went back to reception and the girl there said that they were going to upgrade and give me a suite at no additional charge. I said the room I had chosen was fine, but somehow she insisted. So I ended up in a very nice suite, but it was a good distance from the restaurant and the small pool. But after I checked out I realize they had overcharged me. You can pull up the menu and the menus there show prices for the food, but they don’t list prices for any of the drinks. And they were far too expensive by Colombia standards. Regardless, when I questioned them about their attempt to steal extra money, the desk clerk claimed that it was due to a, “Computer Glitch” - COMPLETE NONSENSE! They were trying to steal additional money hoping that I wouldn’t realize. There were a few positives about the property, but all of that was overshadowed by their dishonor and attempted thievery. No one I know will ever stay there. "

"check in was easy. The staff was friendly and service was good. The property was well maintained and modern. It was very comfortable. we were there for 3 days and used the pool everyday. It was also nice that they had a family movie overnight for the families. Only issue was the internet, it would fade in and out and was inconsistent. I would definitely come back again"

"It was good although the coffee for breakfast could be better. More blankets for the bed would be nice and the pillows were not so comfortable. Considering the price is not too bad but I think the administration should make some improvements. I love the views, it is pretty quiet and beautiful, close to the town and convenient. Thanks you!"

"Great location, great service "

"It was nice and staff was super friendly "

"New apartment, everything was clean and bed was super comfortable, I’ll recommend staying here"