卡西亚山度假村有游泳池吗？

是的，此住宿设有1 个室外游泳池。

卡西亚山度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

卡西亚山度假村的停车费是多少？

该住宿免费提供自助停车。

何时可在卡西亚山度假村办理入住？

开始办理入住：14:00；停止办理入住：20:00。超过规定时间后恕不安排入住。

何时可在卡西亚山度假村办理退房？

退房时间为 11:00。延迟退房收费 USD 40.00（视客房供应情况而定）。

卡西亚山度假村提供前往机场的班车吗？

是的，按要求提供机场班车，时间：8:00–19:00。每人费用：USD 165.00。

卡西亚山度假村的地址在哪里？

这家度假村邻近机场，距离卡哈帕奇玛雅遗址 2.1 公里、圣伊格纳西奥和圣埃琳娜文化馆 2.9 公里。而且，距离苏南图尼奇玛雅遗址和巨石瀑布不到 32 公里。

卡西亚山度假村点评、优惠和照片 2025

Q: 卡西亚山度假村有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: 卡西亚山度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 卡西亚山度假村的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

Markus

与配偶出行

2025 年 5 月 18 日

满意：员工和服务，清洁度

Nice garden and pool, nice room, no restaurant in the resort only delivery, next to the main road with truck noise in the garden, outside of town

2024 年 4 月入住 2 晚

10/10 超赞

Sean

2025 年 4 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Fantastic customer service located in lush grounds

Fantastic customer service from the moment i checked in. Carlos, Sariya and Marisol were Fantastic. Carlos even gave us an evening tour of the lush groubds to searxh for exotic animals. I perfect place to stay to explore the Mayan ruins. Highly recommend this wonderful, beautiful property.

2025 年 4 月入住 4 晚

10/10 超赞

真实旅客

2025 年 3 月 12 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful place to stay.

Nice comfortable rooms and relaxing pool. Great to have the restaurant there. It's only $10 to take a taxi from the center of San Ignacio. Staff are very friendly and helpful. Booked tours and a ride to the airport for me. Beautiful property. Wish they would plant more trees by the road to drown the noise some. Would definitely stay here again.

2025 年 2 月入住 3 晚

10/10 超赞

TEAL

2025 年 2 月 25 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 2 月入住 1 晚

8/10 还可以

Paul，Ottawa

与配偶出行

2025 年 2 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Location on the hill was beautiful. The pool was also very nice. The only issue we had was due to lack of booked rooms the restaurant and bar was closed for dinner and breakfast on our last day.

2025 年 2 月入住 2 晚

10/10 超赞

Ditte

团体旅客

2025 年 2 月 9 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

We had a great stay at Cassia. The staff were extremely friendly and helped us with everything we needed.

2025 年 2 月入住 4 晚

4/10 很差

真实旅客

2025 年 2 月 8 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

Buyers be aware!

We chose this place due the location and amenities, but upon arrival we found out things were different. Pictures matched the place, but no service. Started with the restaurant is not going to be open, as well as the pool bar because there was not enough guests. Not being in town became a problem to eat. Food delivery was messy and not reliable. All the tours, spa, trails were not there, everything had to be subcontracted for a higher price.

2025 年 2 月入住 3 晚

8/10 还可以

Shannon

与家人出行

2025 年 1 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great eco hotel

The grounds and pool at this hotel were stunning! Proximity to San Ignacio and all activities perfect! The room was lovely and spacious with a beautiful outdoor shower. The food at the restaurant was delicious and the head chef was so kind and thoughtful. My son and I got a stomach flu one day and she made us a an amazing ginger tea. The only downfall at this resort was the low water pressure and lack of hot water. You only get about 5 minutes before the hot water runs out.

2025 年 1 月入住 2 晚

2/10 糟糕

Bing

2025 年 1 月 17 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Don’t book here

We have traveled a ton but this is the worst experience we’ve had. There are two windows has big hole in the screen window and you are waiting be to bitten at night in the jungle. The room is super dark. When we asked the hotel to fix the screen window and they only fixed one and complained other units also have broken screen window. Really bad experience and they are charging us $70 because my toddler accidentally draw on the bedsheet - there is no table or chair in the room so we had to put our toddler on bed while we pack.

2024 年 12 月入住 2 晚

10/10 超赞

Mychelle

与家人出行

2025 年 1 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Cassia Hill Resort is beautiful and each stand alone casita is charming and well equipped. The staff is delightful and Marisol provides excellent suggestions for local restaurants to visit and fun activities to experience.

8/10 还可以

Sumit

2025 年 1 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 1 月入住 1 晚

2/10 糟糕

Luis

2024 年 12 月 30 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Terrible

Hotel Did not respect reservation and had to drive another 3 hours to onother hotel

2024 年 12 月入住 1 晚

10/10 超赞

alisa

2024 年 12 月 29 日

2024 年 7 月入住 3 晚

2/10 糟糕

michael

2024 年 12 月 29 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

2024 年 12 月入住 1 晚

10/10 超赞

Julia

2024 年 12 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful property and amazing service from everyone on the staff.

2024 年 12 月入住 4 晚

8/10 还可以

Suzanne

2024 年 12 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2024 年 12 月入住 3 晚

6/10 一般

Joao

团体旅客

2024 年 11 月 24 日

满意：员工和服务

This establishment is excessively priced for the meager level of comfort provided. The air conditioning system generates an incessant noise, rendering the cottage uninviting and unsettling. While the swimming pool is a pleasant amenity, the overall experience is marred by the subpar quality of the breakfast served at the hotel. The breakfast, which we purchased separately, was mediocre, and I was particularly disappointed by the diminutive portion of melon provided.

2024 年 11 月入住 3 晚

2/10 糟糕

Enrique

2024 年 11 月 21 日

2024 年 11 月入住 3 晚

10/10 超赞

jimmie

2024 年 6 月 19 日

2024 年 6 月入住 1 晚

10/10 超赞

Cori

与家人出行

2024 年 6 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles- Perfect for our family of 5!

2024 年 6 月入住 1 晚

10/10 超赞

Katherine

团体旅客

2024 年 5 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!

2024 年 5 月入住 4 晚

8/10 还可以

Anandy

2024 年 5 月 2 日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 2 晚

6/10 一般

Emily

与家人出行

2024 年 4 月 12 日

满意：清洁度

Fine for the price

This hotel was fine for the price. Our room was surprisingly nicer than expected, and staff were helpful. But not having easier access to food/drink when the room had kitchenette features was difficult with kids. A microwave and fridge are only so helpful when there are no bowls, plates or cutlery. The restaurant/bar was only sporadically open, couldn’t be counted on. Separately, though the pool was great, the whole property had a half-abandoned vibe to it. Made for a quiet, peaceful stay but you also wondered… why are there so few guests in high season?

2024 年 4 月入住 3 晚

10/10 超赞

Troy

团体旅客

2024 年 3 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂

2024 年 3 月入住 4 晚

8/10 还可以

Angela van

与配偶出行

2024 年 3 月 23 日

满意：清洁度、员工和服务、住宿条件和设施

We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.

2024 年 3 月入住 7 晚

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