「Very good stay. I didn’t realise the hotel is named after the chocolate brand. Very nice visit to the chocolate factory too~
Restaurant staff is nice; but the reception staff not very friendly, always poker face.」
「Einchecken muss man im Hotel Cailler - unkompliziert und absolut freundlich. Das Auto parkt man ohne Gebühr auf dem öffentlichen Parkplatz beim Thermalbad unterhalb des Hotels Cailler.」
「My partner and I were appalled by the misleading information given on Hotels.com. We saw a plaque at the hotel entrance that says “Four Stars 2026”, which means right now it is NOT a four-star hotel; it is HELL. I don’t understand why we were given thick blankets at the height of summer, a dusty mini fan and a mini fridge that doesn’t work. We had the WORST sleep for two nights. We couldn’t open the windows because it was noisy outside. My partner became sick and I think my cancer got worst...
「Staff is nice and friendly though self parking seems to mean parking at a fee I got free parking in the end as there was plenty of space in the secured area of parking and that without any obstacle. Coop supermarket is just minutes' walk from the hotel」