鄰近拉哥斯聖塔克魯茲市海灘酒店 | 熱門拉哥斯聖塔克魯茲市海灘住宿限時優惠每晚可低至 HK$191

「Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty.」

「This is an immaculately cleaned hotel. That’s what is most impressive to me. Inside the rooms and the grounds are well kept. Breakfast service offered a variety of food and drinks to choose from. The bar area is very nice with lively music playing in a clean and relaxing environment!」

「The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

「The hotel staff/manager would not check me in」

「Not very clean」

「Staff was extremely rude I had tp pay cash for my room even though the room was paid by credit card on the website. They even locked my personal belongings inside the room and not allowed me access unless I gave them cash, They also called security on me」

「This property claims they do not have any affiliation with Hotels.com or any other booking service. You will be disappointed to know your money not well spent. 」