Tyler Santa Land Hotels

"It was fine"

"The rooms smell like they bombed them for bugs recently, the "

"Good "

"I found the parking safe, and the area also safe. Hidden from a main big road in town. Lots of trees around the property. The room is clean, bed very comfortable and bath excellent. I felt safe."

"Clean room, friendly staff, and parking well litand safe area."

"Parking is just on the street and you’re lucky if you can find one right at the hotel. They do not have a luggage cart and a very big deal to us was NO elevator! No other employees to help with luggage or valet your car. Location was the best reason to stay, you can walk to many bars and restaurants but downtown is also in the middle of construction so wear your walking shoes! Also, you have to have codes to get in the hotel and in your room. We experienced not being able to get back into hotel with the code we had and no one working there in a Saturday morning and calling the number on the door and no one answering. That was our decision not to stay in the future. "

"Everything at this hotel was amazing. Second time staying here. Close enough to stuff, but far away from the I20 noise."

"Got moved out of one room with no notice then found bedbugs in the other. We then went to the office got another room and found bedbugs there as well. When I first went to the office they offered me bedbug spray."

"Room was clean in the places that mattered (Bed Sheets, Toilet, Sink, Tub Floor) but certain areas were left without TLC. I.E. hair dryer was broken and had mystery gunk stuck to it, as did the shower head, the refrigerator/freezer had mystery gunk/an odor, there was a random hole punched through the bathroom floor tile, mold lining the caulking in the tub, mystery gunk stuck to the rolling desk chair, the same desk chair was busted, and for some reason there was an insane amount of moths in the room (like, at least 5/6 that I could see). Hotel elevator was also a little dirty. Overall, a very average mid-level hotel stay. Staff was very kind and professional."