“Resort is excellent. All Staff is helpful and courteous. Location and ambience of property itself is amazing. Surrounding nature is beautiful. Mr. Kapil during check-in is friendly. Check-in and check-out process is smooth.
Lakhan Pandit ji for face reading and palmistry is accurate.
This property is a perfect match for family stay including children and highly recommended. ”
“We booked a night stay for our parents and it was the best decision ever! Our folks loved everything about their stay, from the food, the room, the ambience and the service!!! I am personally intrigued to visit this place myself and enjoy the hospitality!! Absolute great work by everyone at Courtyard by Marriott!! You have made our day!!”
“We stayed for 2 nights and overall it was a good stay. I noticed some stairs have tiles coming off when walking to breakfast, needs some fixing. Also, we had booked 'Lavender Deluxe' room but we upgraded our room to Maple wing because our room was dull and not the same as it looked in the pictures. My sister had to have her room changed because their toilet was broken and the sink wasn't clean when they checked in. The newer rooms seem to be much better.
Spa was good to relax, staff was……
“This resort is amazing, it's from royal orchid group so quality is not an issue here. Food is awesome. Spa is expensive compared similar resort available nearby.”
“Really enjoyed our weekend at the Ravine..the breakfast had great options every day and the food quality is excellent! The staff is very courteous and attentive ! Views from the valley view room are fantastic! Overall a very good place to have a nice, relaxing holiday! We would definitely visit again! ”
“Mostly I like property that has no high hill side and has no lower hill side that is at middle side. Spa fascility provided by only one women there should be more girls. Kids play area has very few instruments like see saw. There should be more options. Swimming pool has excellent fascility. ”
“Nice ambience,good service, Clean rooms. Overall a good place to stay. sumptuous food
Exorbitant pricing for food . Though qualitative,quantity was too less. If your price is accepted by customer, let's feed him get sufficient food ”
“Overall experience was ok however, on being asked a bottle of water, they denied mentioning that since you have checked out so it will be chargeable (Not that we cannot buy a bottle of water as tourists...lol) and this was a complete take away. Kept calling for check out even when the property was entirely vacant, looked very impatient. Food was good and the staff was somewhat helpful. They just need to be more caring towards customers. Strictly need to focus on cleanliness!! ”
“Very courteous staff.... My pet was also very well taken care of... Staff went out of their way in cooking special food for my pet... Good job by the entire team...”
“Centrally Located though room rate is too expensive.
I don't think it's worth paying more than Rs. 5,000 a night including breakfast and all the taxes.
Food is excellent in Hotel. Breakfast and lunch and dinner was excellent and worth paying every penny”
“It was an amazing stay there. The complete staff was excellent they actually mean the saying "We are here to serve you". The whole staff was very helpful and extremely polite. Neat, Clean, and amazing property. Definitely, I'll stay there again whenever visit Mahabaleshwar. Well Done! Bella Vista keep it up!. 100/100 ”
“Pricey but worth every penny ! Great facilities for kids, thoroughly enjoyable for adults too. For western food, be cautious as it is still spicy for many!
”
“Rooms were untidy, Linen was not fresh at all. it felt as if we were visiting a 2-star resort. The resort itself was very good. everything outside the room itself was good.”
“Decent property but has some quirks like the room did not have chairs. Also it is not in the middle of city centre and you need your own vehicle for transport. ”