Satsuma Hotel with Pool

"Booked 3 nights, first night found 1 roach in the room. Ok no big deal it happens. 2nd night we saw 4 roaches in the room, complained to front desk, left the hotel, was not able to get 2nd night refunded due to it was 8pm and too late to refund the day, property doesn’t care we had just gotten back in and haven’t been in the property all day. did get the 3rd day refunded. Do better, fumigate the place"

"They didn't have any soap in bathroom. Toilet wasn't clean floor in bathroom slippery. Rug didn't looked vacuumed."

"The room was clean."

"Clean but dated "

"The staff were very nice. There was no restaurant although they did advertise one. The toilet was very wobbly. We reported it and were told they would put it on the list but they couldn't fix it now because the room would have to be closed for 5 days. The shower was VERY hard to turn on. My wife couldn't turn it on and I thought I was going to end up ripping it out of the wall. The tub stopper would not work. It stayed closed when the shower was running so the tub was filling with water when we didn't want it to. Very disappointed."

"All was good"