「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Perfect location for walkability to shops, dining, waterfront, and entertainment. Clean, quaint, and well kept. Great views of bay. Spacious with many amenities. Can get a bit warm during day with afternoon sun but overall comfortable and box fan helped to pull in outside air. Zacharias was very pleasant and had many suggestions for both food and entertainment. 」
「Loved the quiet, very homey feel of this property. The breakfast was always impeccably prepared. Check in was flawless and truly very welcoming with Jack opening the door as we got out of our Uber. While the rooms were kept to take the guests back in time, everything is updated in the bathrooms including Toto Japanese style bidet. Had a wonderful time. 」
「Very impressive. Staff was nice and enthusiastic. The room was spacious, clean, and decent. Love the design of the mansion. It was a pity that we cannot try the fine dining at this beautiful hotel due to their maintenance. Will surely come back in the future!」
「Very friendly reception and staffs. Comfortable bed in the room. The atmosphere when happy hour is excellent with good apple cider going with wine. I would love to stay here again when visiting San Francisco.」
「Great location. Close to the freeways and the shuttle for Muir Woods. Also clean and spacious rooms. Parking very convenient, right outside the door. 」
