As noted on the original page, the location is up a steep hill. The location can be found with proper directions but is a little challenging to get too. When we arrived at the rental, the temperature outside required for the heat to be put on but what came out was cold air. I tried calling the local rep and finally received a response but was told nothing could be done till the next day. We did have someone who showed up but we were told a part needed to be ordered and he made an adjustment that would help but the problem wasn't really fixed, when we turned off the thermostat was the only way we got any heat. When opening the door of the freezer the ice marker was overflowing with ice and we had to empty out the ice container and figure out how to turn off the ice maker. We cooked several times during our stay but the frying pans were all disgusting, worn and badly scarred. There were no directions on the tvs, nor the dishwasher. The house could accommodate 10 to 12 people but the hot water could barely give showers to two people. Cracked wine glasses. Make sure you wear black socks because if you wear white ones they will be black when you take them off at night. The floors needed to be clean. It could be a very nice place to stay but it definitely needs some work. The local rep, Tiffany, was somewhat helpful but after we checked out she never returned a phone call that we made to her about our concerns.