"While the location is stunning, we were overall disappointed with the condition of the property - it's hard to believe it is only 15 years old. Two of the four air-conditioning units in our villa were not functional on arrival, and one had to be repaired twice over our two-night stay. In addition, many of the air-conditioning units outside had exposed electrical wiring, which is extremely hazardous and would be fatal if a young child touched the wiring. On alerting the resort to this, they did attend to it, but it would appear it had been like this for a long time, indicating an overall lack of attention to basic health and safety. Our unit had obviously at one time had smoke alarms installed, but these had been removed and so there were no functioning smoke alarms in our villa.
We booked through Expedia, and were quoted in NZD but the resort converted the quoted NZD price to WST at rate that was above market rates, in their favour, so we ended up paying considerably more than the quoted price.
The staff were friendly, courteous and helpful."
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