2/10 糟糕
Sunshine S.
2025 年 6 月 1 日
不满意：清洁度
NOT as described and definitely NOT clean
We had trouble finding the place, messaged & never got a reply. Finally found the place, still not once had any contact with host. They did not check on us to make sure we got settled or that all was good. The listing said “whole house” this is a room with a bathroom & an outdoor kitchenette. There was a pile of dirt on the floor that I stepped in right after we brought our bags in, dried blood on the bathroom floor, dead bugs under the glasses on sink, something black coming out of the soap dispenser, and bugs flying everywhere. We use the bug net around the bed but still had bug bites in the morning. The “guide” said we get 3 rolls of TP but we only had 2, and there was a wash basin under the outdoor sink for washing any clothes. We had 4 towels for a 6 night stay with 2 people. This was not our first trip to Aruba and not our 1st time staying in a tropical place either. There was definitely some issue with the bugs here because we had not experienced this many bugs, both flying and crawling, anywhere else. It was ridiculous! Also the pool is NOT private for just this listing. It is shared with the other 3 or 4 rooms in this area. Plus it was not clean, even after the gardener came it still looked green We couldn’t take it after a few days and messaged the host that we were checking out to go stay somewhere else, Again NO Response!!! No apology, NO questions, NOTHING!!!! I wish someone would have left a review to let us know before we spent our hard earned money
Sunshine S.
2025 年 5 月入住 5 晚