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"Smile hotel is my favorite place to stay when I am in Sasebo. "

"The staff here are amazing, courteous, helpful and kind. The rooms are spotless. Amazing stay. Will stay here again when I’m the area. "

"Excellent experience!!"

"If you want to go to Huis Ten Bosch, this hotel is convenient to stay at. Their breakfast was good too. The small store inside this hotel was convenient to buy some snacks and drinks."

"Staff was very good. Room very small but clean and functional. Three stars for room being older and our room a bit tired and outdated. We had to keep window open for cooling at night as they switch to only heating in November per sign in room."

"The room is very spacious and clean! The condition is new. It's surprising to find hotel rooms in Japan with that size. We had the Japanese style room so we had futons on tatami mats! Lovely!"

"The kind staff, the breathtaking location & view, the onsen, the food, the architectural design. It was an amazing stay. The best in my two weeks in Japan. "

"전체적으로 깔끔하게 잘 관리되고 있음"

"設備や雰囲気の素晴らしさはもちろんのこと、全てのスタッフに徹底した教育が施されており卓越したサービス業としての技術に加え柔軟性のある気遣い、心配りがあり一流ホテルとしてほんとうに素晴らしかったです。また宿泊させて頂きます。素晴らしい思い出をありがとうございました。"