「The staff went above and beyond to ensure we were comfortable. The breakfast was served with fresh fruit and juice as well other options were available. The property and rooms were immaculate, any request was attended to immediately. We extended our stay as we were so pleased. They take customer service to the next level, great job 🙌」
「It was for me the first time I have been all by my self in a holtel, They only had one worker that was in charge of every thing. She was a nice yung Lady that appeare to not be so happy that she had to work for only one customer, we exachage what up numbers so I can let here know, my schedule.( This is not normal )
But ovel all the location was nice. 」
「Realmente sorprendida y felicitar a quienes desarrollaron este hotel con tanto contexto ecuatoriano con un estilo tan exquisito con un diseño étnico de la mejor calidad, es realmente un orgullo ver que destaquen en este hotel todas las maravillas que tiene el Ecuador. Felicitaciones y espero que existan muchos más, con este nivel, no le pide favores a ningún hotel en ningún otro lugar del mundo.」
「From the moment I booked my stay at this property, I was already in constant communication with Freddy at the front desk for whatever questions I may have. Freddy set up my hotel pick both ways. It was easy and comfortable. Javier was also punctual as much as he can. I took the tram to the mountains to see the views of Quito then spent 4 hrs at the Middle of the World park. On my last day, Javier and I walked around Old Town & visited the Basilicas. Such a beautiful & clean city! Villa De Sant...
「Mi estadía en el lugar fue solo de una noche, el lugar muy lindo, ordenado y con todas las comodidades, una vista maravillosa, todo totalmente limpio y en una zona segura, cerca de lugares recreativos. 100% recomendado」
「The hosts are so sweet. Breakfast is very good they will cook eggs and bacon fresh for you. The rooms are very clean with fresh flowers a lovely touch. There is a small bar where you can have nightcap. The area around has lots of restaurants and bars. The square seems a little sketchy but we had no problems and felt very safe. We would recommend a stay at this hotel.」
「The Zen Hotel was great. They had a hard time finding my reservation at first but that happens at times. We had 2 rooms during our stay with both being Deluxe Studios with 1 King Bed with sofa bed. The rooms were nice. One had a beautiful view of the city. The room was nice and the bath room had good hot water. WiFI was excellent as well. The breakfast buffet was nice and there were plenty of options. The staff was great. They spoke English and were able to help with our needs. There was armed...
「The property feels safer than any I’ve been it.
The interior design is upbeat and unlike your average hotel. Great bedding, great tree top view allowed us to be entertained by mourning doves and hummingbirds. The breakfast was average for this area: eggs, fruit, fruit juice with or without sugar. In house roasted coffee. The manager and staff were efficient and friendly. We particularly liked Fernanda, the woman who served us breakfast on day one off three.」
「We loved our stay here. We had our two teenage sons with us and the room was perfect. The staff was incredible- so helpful and answered all our questions. They called taxis for us, recommended delicious restaurants, and even stayed up for us to arrive nearly in the middle of the night. Each morning they had an amazing breakfast for our family, which was one of our favorite meals of the day. They would do a juice, fresh fruit, granola, and then would make toast or eggs if we wanted it. Safe...