“Hotel location is good, very near the train station. the service is good. when I request the additional bed in the room. they changed another bigger room to us. Even we have 3 adults and 1 children. They would not ask us to book one more room.”
“The room is well equipped & comfortable. Have free drinking water. Friendly staff offer us use of umbrella. Location close to train station & city centre.”
“Very nice and comfortable rooms. The staff was very helpful and welcoming. The location is great, walk to many old town areas, and central to many tram lines.”
“Thanks to the receptionist Samuel for his excellent service and recommendations for local dining restaurants. All the staff in the hotel was friendly and helpful with personal warmth. The hotel itself is at great location, clean room, and free minibar provided. We had a wonderful experience staying in Marthof Hotel and will definitely stay here again next time when we come back. ”
“The room is very spacious and comfortable with most of the necessary items included ! The bed is comfortable and big enough. I chose Junior suit for family stay which would not make us feel crowded.
Though the hotel is no located right near Basel SBB station, it just takes 5mins bus (no.30 at station C next to Basel station) to arrive hotel. The surroundings of the hotel are silent and beautiful. I love this stay !
Moreover, the hotel provided us a card per head for taking the transport in Basel……
“A really lovely hotel in a great location. Staff were fantastic and the breakfast was superb. Would recommend to anyone staying in Basel. Room was really hot but luckily our room had a large free standing fan.”
“Room is small. When I had question how to call other rooms, there's no one can answer me. It's very strange that no one in receiption during the midnight.”
“Free parking is excellent. The room is very stylish and comfortable. Interesting design about the mirror in the bathroom. The bed is too short for a man higher than 185 cm. Accessible and convenient to travel to Basel within 30 minutes by public transportation. Staff are friendly. However, we suggest the hotel hiring more professional cleaning team as there are visible dust on furniture, clear stains in bathroom. It is an acceptable condition but it could be much better too. Overall, it is……
“Staff very helpful. The refrigerator in my room wasn't working, the staff come and checked it in minutes, realized it can't be fixed, changed a good one for us right away.”
"It is a bit far from the Basel train station but the tram number 8 can take you nearby, hotel host upgraded my room to a bigger size on top floor, while you cannot imagine it is a big hotel from outside, good bathroom with enough hot and water pressure, easy to reach most of the Basel old town attractions"
"I stayed one night in Basel. It is around 10min walk from the central station. The room
Is small but have everything you needed. I checked out early like 4.45am to get the 5am airport bus. It’s safe to walk to the central station. "