外观
查看供应情况

关于Ernes 酒店的点评

2.5 out of 5
Ernes 酒店
No. 42, Jalan Todak 4, Seberang Jaya, Pusat Bandar Seberang Jaya, Seberang Jaya, Penang

点评

7.0

还可以

10 分 - 超赞。10 条好评，共有 69 条点评" "
8 分 - 还可以。26 条好评，共有 69 条点评" "
6 分 - 一般。23 条好评，共有 69 条点评" "
4 分 - 很差。5 条好评，共有 69 条点评" "
2 分 - 糟糕。5 条好评，共有 69 条点评" "

7.2/10

清洁度

6.6/10

员工和服务

7.8/10

服务设施

6.6/10

住宿条件和设施

4.0/10

环保

点评

8/10 还可以

khor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店出入方便，步行去购物就可以了。
不错，蛮舒服的。

10/10 超赞

Hee Chian

满意：员工和服务，清洁度
The staffs is very friendly and very accommodating. Well worth the stay.
2023 年 6 月入住 23 晚

4/10 很差

GManickam

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Perhaps the shopping complex
2023 年 1 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel bersih ,tempat selesa..dekat dengan mall
2019 年 12 月入住 1 晚

10/10 超赞

Chin Hooi

2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Semua ok. Kecuali staff yang tak mesra alam
2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall im satisfied about our room. Just please clean the refrigerator have dirt. So far condition is excellent
2019 年 11 月入住 1 晚

8/10 还可以

Bahrin

满意：客房舒适度，住宿条件和设施
2019 年 10 月入住 1 晚

2/10 糟糕

Ahammed

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚

8/10 还可以

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚
ERED 于 2019年09月6日 的回复
THANK YOU

8/10 还可以

Hamizan

满意：住宿条件和设施，清洁度
2019 年 8 月入住 1 晚
ERED 于 2019年09月6日 的回复
THANK YOU

8/10 还可以

noorazizi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚
ERED 于 2019年09月6日 的回复
THANK YOU

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施
Helpful staff but building starting to show lack of maintenance
2019 年 4 月入住 2 晚

6/10 一般

真实旅客

商务旅客
Staff know the door room got problem but they still give to customer & staff said everytime i want to open the door he will assist. I felt uncomfortable and ask to change the room but early they said they can't because i booked use online.
2019 年 4 月入住 1 晚

8/10 还可以

rafidi anuar

满意：住宿条件和设施，员工和服务
2019 年 3 月入住 2 晚
E-RED HOTEL SUNWAY. 于 2019年03月6日 的回复
Thank you for staying with us. Appreciate your feedback.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
E-RED HOTEL SUNWAY. 于 2019年03月6日 的回复
Thank you for staying with us. Appreciate your feedback.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
In photos looks good but not really
2019 年 1 月入住 1 晚
Marketing Dept. 于 2019年01月30日 的回复
Thank you for staying with us and appreciate your feedback. We will continue to try our best to keep our guests happy and satisfied. Thank you again for your continuous support.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel yg bagus. Kami selesa dgn bilik.
2019 年 1 月入住 2 晚
Marketing Dept. 于 2019年01月30日 的回复
Thank you for staying with us and appreciate your feedback. We will continue to try our best to keep our guests happy and satisfied. Thank you again for your continuous support.

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was smelly, this is the second time I got the smelly room. Preoviously even the towels were also smelly. This time even the table was also dusty. This is the last time I stayed at this hotel. The management should buck up.
2018 年 12 月入住 1 晚
Housekeeping Dept. 于 2019年01月30日 的回复
Thank you for staying with us and appreciate your feedback. We will continue to try our best to keep our guests happy and satisfied. Thank you again for your continuous support.

2/10 糟糕

IkramSabri，Malaysia

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very very difficult to get parking during weekdays. Only if you are lucky you'll get a spot. Parking space start to available during night start from 8 pm and above. The room that i got was not that clean especially toilet. As far that i know, it was a non-smoking room but unfortunately my room smell smoke. It makes us feel uneasy. It was funny too when they put bunch of notice in the toilet regarding misuse of the towels yet they provide the customers with worn out towels. That was my first and will be the last to visit. Best of luck in future E-Red Seberang Jaya.
2018 年 9 月入住 1 晚

8/10 还可以

Mei Theng

The room was comfortable and overall, the furnishings were in good condition. The hotel's location was within walking distance of the Sunway Carnival Mall as well as various eateries and shops. I have only complaints regarding the room windows and door. I don't think the windows were tinted, so I did not draw the curtains at all. Some of the windows were missing their handles. With regards to the door, the security chain was too long - when the door is open, there is sufficient space for an intruder to reach in and unlock the chain.
2018 年 8 月入住 4 晚

6/10 一般

Asraf

满意：住宿条件和设施，清洁度
Improve soundproofing
Kindly improve on soundproofing - can hear someone walking outside room.
2018 年 7 月入住 3 晚

6/10 一般

Mohd Shamsuri

满意：客房舒适度，清洁度
2018 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
bagus, selesa, sesuai untuk semua. saya memang suka pilih hotel ini.
2018 年 6 月入住 1 晚

6/10 一般

JAEHAK

满意：客房舒适度，员工和服务
주변에 모스크가 많아 새벽등 수시로 큰소리로방송하기에 잠자기가어려웠습니다
2018 年 5 月入住 2 晚

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Clean rooms and great location. But the sound proofing can be improve.
2018 年 5 月入住 4 晚

6/10 一般

azami，kemaman, terengganu

满意：清洁度
first stay in a tiled room and the bed is upstairs
2018 年 3 月入住 2 晚
Marketing Dept. 于 2018年04月3日 的回复
Thank you for staying with us and appreciate your feedback. We will continue to try our best to keep our guests happy and satisfied. Thank you again for your continuous support.

10/10 超赞

Olaf

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Marketing Dept. 于 2018年04月3日 的回复
Thank you for staying with us and appreciate your feedback. We will continue to try our best to keep our guests happy and satisfied. Thank you again for your continuous support.

8/10 还可以

Lim

满意：员工和服务，清洁度
2017 年 12 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Hotel is clean and the room is big enough for 3ppl to stay. Comfort and romantic in the room. Toilet amenties also good enough. Hotel staff is friendly and always smile when facing to visitors. Stay this hotel for 5 days like stay at own house. Nice.
2017 年 11 月入住 5 晚
From The Management 于 2017年12月7日 的回复
Thank you for staying with us and appreciate your valued feedback. We will continue to try our best to keep our guests happy and satisfied. Thank you again for your continuous support.

6/10 一般

真实旅客

Not near to hawker centre
2017 年 8 月入住 2 晚

10/10 超赞

alina，kuala lumpur

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel,staff are frendly
enjoyed our stay with family and frendz We would recommend to anyone .
2017 年 7 月入住 2 晚
Deva Kumar 于 2017年08月5日 的回复
Thank you very much for your valued feedback. We will continue to do our very best to keep our guests happy and satisfied.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

BALAKRISHNAN，IPOH, PERAK.

满意：员工和服务，清洁度
Well, it was comfortable and pleasing.
The check-in was satisfactory. The staff were pleasant ,helpful and accommodating.

6/10 一般

Yuki，Penang

Comfortable hotel with standard facilities
A very comfortable hotel with a reasonable price, although just have 3 level inside the building but still have a lift for customer to go up to their room and come down from it. Near to sunway carnival mall therefore it's nice! Beside still have food shops nearby too.

6/10 一般

Annie

满意：客房舒适度，清洁度

10/10 超赞

Patrick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Conveniently located with lots of food/restaurants, shopping mall & banks. Just need a table lamp so that we can do some work during the night. Overall, I will return to stay here again as this is already my 2nd stay.

10/10 超赞

Mohamad，Shah Alam

满意：清洁度、员工和服务、客房舒适度
ROOM 302
A very nice, strategic and comfortable hotel except for two things: 1. The bathtub in my room is leaking and we could see the water drained out and wet the floor. Other than that, all excellent. 2. The staff should be more friendlier.

10/10 超赞

damai，kuala Lumpur

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Last minute decisions. Last
Easier to booked throuh expedia got low price compare if walk in..in town...surrounding shop..restaurants...near with big mall like Sunway..Pavilion...

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
GOOD!

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad Smell in the room, poor maintenance

8/10 还可以

Ivie，Perlis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Near at Herbalife Penang Pick-up Centre
Convenient hotel, safe parking park & nice room. Definitely will come again. Thank you for the hitel staffs, very helpful.

6/10 一般

Yap，Selangor

不满意：清洁度
simple hotel but toilet is not so clean
Overall of the stay is ok, but the hotel toilet is not clean, room have "smoking" smell. Morning is bit noisy as the window face to road.

6/10 一般

真实旅客

满意：客房舒适度
不满意：住宿条件和设施
Comfortable yet lack of something
1. Air conditional has some distance from bed 2. TV Channel is not much 3. The price is reasonable but the deposit is too high 4. Overall is not bad

6/10 一般

真实旅客

满意：清洁度
Next to the mall
The hotel was located next to the mall. Easy access to food.

8/10 还可以

ismail

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

Lai，Kuala Lumpur

满意：清洁度
不满意：员工和服务
I booked 2 single bed but Quees size bed given!
I booked & paid the room with 2 single bed, end up they get me queen size bed. End up i need to buy second room as i came here with my male colleauge for business trip.

6/10 一般

Wai Foong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel location is convenient for me to work in Sunway carnival, it just 5 mins walk

10/10 超赞

Khairul Aswat

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Location
Very near to a big shopping mall. Easy to get food, parking n loundry. Recommend for short stay n long stay as well.

8/10 还可以

Wai Kheong

满意：客房舒适度，清洁度