Reception staff gave incorrect information and the manners were not good, we felt that they just wanted to talk us out (not helpful). The ground next to the private swimming pool is built with slippery materials (when wet) so I slipped over and fell and hurt myself very badly with bleeding when I walked up from the swimming pool. The surface of the closet was broken. Hurried us to check out before the check out time and we felt pressured. The artistic design of the room was good. The services in the hotel restaurant was good. There were electrical buggies which served like shuttle bus but it only serviced 4 times a day, most of the time the buggies were lying there while we needed to walk or found our own taxi. They misled us that the hotel had a gym+club+big swimming pool but actually the facility was 10 minutes walk away from the hotel and the class of the club was actually for public, and there were back-packers (we observed), the facility's class is many level lower and cheaper than the hotel which is a private villa.
the hotel does not worth the price we were paying.
Kin Wing
2020 年 2 月入住 2 晚
10/10 超赞
Stephanie
2019 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
值得推薦!
酒店很舒服,服務非常好,泳池也很乾淨,早餐也很好吃,和朋友住得很開心,完全不捨得check out
Stephanie
2019 年 9 月入住 5 晚
10/10 超赞
真实旅客
2018 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend
Though it’s a bit expensive staying in the Layar but you will think that it worths every dollar you pay! Well designed villa with all details and stylish elements. Spacious rooms make not much differences between master room and the other room. All of us enjoy the stay. Not even mentioning the yummy poolside breakfast that serving inside our villa! Nice & friendly staffs added as bonus !
The Layar was amazing. The property is beautiful and well appointed. The staff were extremely helpful and attentive.
The only downside is that it’s a bit out of the way with nothing around the villas.
If you don’t mind a short walk or taxi ride, it’s perfect.
Adam
2024 年 10 月入住 8 晚
10/10 超赞
Nisse
团体旅客
2024 年 10 月 31 日
满意:清洁度、服务设施、住宿条件和设施
Absolutely beautiful the pictures don’t even do it justice
Nisse
2024 年 10 月入住 4 晚
8/10 还可以
Bernard,Singapore
2024 年 10 月 22 日
满意:住宿条件和设施,清洁度
Bernard
2024 年 10 月入住 3 晚
10/10 超赞
MIKI
团体旅客
2024 年 10 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Before I stayed, I was sent details by email and was able to discuss any concerns I had in advance. All the staff were friendly and I felt comfortable during my stay. I could choose to eat breakfast in the restaurant or in the villa, and the menu was so extensive that I didn't get bored even if I stayed for several days. I was bitten on the face and arms by some kind of insect, so insect protection is essential. Overall, I think this villa is a good value for money. I would like to stay again.
MIKI
2024 年 10 月入住 2 晚
10/10 超赞
Lachlan
与家人出行
2024 年 10 月 5 日
满意:客房舒适度,清洁度
Lachlan
2024 年 9 月入住 3 晚
8/10 还可以
Ali,Dubai
2024 年 8 月 31 日
满意:清洁度
Bed mattress ….. must be replaced 🙏🙏🙏
Ali
2024 年 8 月入住 1 晚
10/10 超赞
KIHAK
与家人出行
2024 年 8 月 10 日
满意:客房舒适度,清洁度
시설이 매우 잘 관리되어 있으며, 직원들도 매우 친절함.
발리에서 3곳에서 숙박한 중 가장 흡족함