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关于OYO 414 阿迪夫宫酒店的点评

2 out of 5
OYO 414 阿迪夫宫酒店
25, Jalan Bunga Raya 2, Taman Bunga Raya, Bandar Baru Salak Tinggi, Sepang, SELANGOR

点评

6.0
10 分 - 超赞。11 条好评,共有 53 条点评" "
8 分 - 还可以。12 条好评,共有 53 条点评" "
6 分 - 一般。10 条好评,共有 53 条点评" "
4 分 - 很差。5 条好评,共有 53 条点评" "
2 分 - 糟糕。15 条好评,共有 53 条点评" "

6.6/10

清洁度

6.8/10

员工和服务

6.4/10

服务设施

6.2/10

住宿条件和设施

6.6/10

环保

点评

2/10 糟糕

Tiby

2023 年 9 月入住 1 晚

6/10 一般

真实旅客

满意:清洁度
不满意:客房舒适度,员工和服务
水量水壓很小,夜間外面車輛聲音較吵。 請櫃檯接待員代叫TAXI,等了30分鐘,來的是一輛舊的箱型麵包車。 如果沒塞車大約20分鐘可到 KLIA2。
2017 年 10 月入住 1 晚

10/10 超赞

Taylor

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, very comfortable stay.
Ammy 于 2024年02月25日 的回复
Thank you for rating us highly, Taylor! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim.

2/10 糟糕

Abdul rahman

2023 年 11 月入住 1 晚
Ammy 于 2024年01月23日 的回复
Hi, Abdul! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 超赞

Noor

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best
2023 年 10 月入住 3 晚
Ammy 于 2024年01月23日 的回复
We appreciate your positive rating, Noor! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 还可以

Amad

2023 年 10 月入住 2 晚
Joey 于 2023年11月2日 的回复
Hi Amad, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

4/10 很差

Yap

2023 年 9 月入住 2 晚
Tim 于 2024年01月23日 的回复
Hi, Yap! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 糟糕

Qaiyyum

不满意:清洁度、员工和服务、住宿条件和设施
wasting my time. the reservation was made but when I got to the counter the room was all full.
2023 年 9 月入住 1 晚
Ava 于 2023年10月12日 的回复
Hi, Qaiyyum! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ava

8/10 还可以

Fadaliah

2023 年 9 月入住 1 晚
Ava 于 2023年10月12日 的回复
Thanks for taking out your valuable time to rate us, Fadaliah! We will work even harder to make your stay a memorable one :) Regards, Ava

8/10 还可以

Khoi Sian Langh

2023 年 9 月入住 7 晚
Ava 于 2023年10月12日 的回复
Thanks for rating us superbly, Khoi! Glad to know that you loved our services :) Regards, Ava

2/10 糟糕

真实旅客

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

6/10 一般

Zhaaren

Bilik Air (Toilet) 2⭐ Air Cond 26°C (Remote Not Function) TV Remote Missing Bed (Tilam) 3⭐ Lain2 (Others) OK2 Rating- Fair (RM50)
2023 年 8 月入住 1 晚
Joey 于 2023年08月28日 的回复
Thank you so much for the positive rating, Zhaaren ! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey

10/10 超赞

Muhammad Umar

满意:清洁度、员工和服务、住宿条件和设施
Wonderful
2023 年 6 月入住 3 晚
Ava 于 2023年07月5日 的回复
Hi Muhammad! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

4/10 很差

RIKESH

不满意:住宿条件和设施,清洁度
I will not describe the hotel because maybe in Malaysia this is called a 2 star hotel, but I didn't expect Expedia to sell this kind of establishment (that's can not be called a hotel 😵‍💫). Don't believe the photos. Expedia is among the best agencies in the world that people trust before booking so Expedia needs to review the business.
2023 年 6 月入住 1 晚
Lisa 于 2023年06月24日 的回复
Hi, Rikesh! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

2/10 糟糕

Adam

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like to say positives in addition to negatives with any stay. It was close to a Pizza Hut and the lock worked on the door. Those are the only positives. But from the mold to the beyond disgusting bathroom to the springs covered with a sheet of fabric they called a mattress to the nearly nonexistent air conditioning, this was absolutely the worst hotel my fiancée and I have ever seen or stayed at. Please do not come here to save money, unless you are a sadist.
Ava 于 2023年05月18日 的回复
We are sorry to disappoint you, Adam! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

2/10 糟糕

Jack

2023 年 5 月入住 1 晚
Barbara 于 2023年06月21日 的回复
Hello, Jack! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 糟糕

RINA

2023 年 4 月入住 1 晚
Ammy 于 2023年04月13日 的回复
Hi, Rina! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 很差

Kee

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Immediate repair and update needed
Damp room. Small cramp room
2023 年 2 月入住 1 晚
Lisa 于 2023年03月7日 的回复
Hi, Kee! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

2/10 糟糕

Fara

2023 年 1 月入住 1 晚
Ammy 于 2023年01月26日 的回复
Hi, Fara! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 很差

muhamad faizal

不满意:住宿条件和设施,服务设施
Very2 basic just for transit. No towel provided. Room bit smelly. Tv only have 1 channel. Good thing only easy to get supply as mini mart nearby.
Lisa 于 2023年01月10日 的回复
Hi, Muhamad! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Lisa

8/10 还可以

NORDIN

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best
2022 年 3 月入住 1 晚
Ammy 于 2022年03月15日 的回复
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 一般

nur diana

2021 年 11 月入住 2 晚
Ronald 于 2021年12月3日 的回复
Hi, Nur! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Ronald

8/10 还可以

Mohamad Shahzrin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 1 晚
Leo 于 2021年04月8日 的回复
Hi, Shahzrin! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Near to the ikbn. Near to restaurant and other amenities
2021 年 2 月入住 1 晚
Leo 于 2021年03月5日 的回复
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

6/10 一般

Mohamad Amirul

不满意:员工和服务
2020 年 4 月入住 1 晚
Bella 于 2020年04月28日 的回复
Hi, Mohamad! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Bella

6/10 一般

Nur hafizah

2020 年 3 月入住 1 晚
Rehana 于 2020年05月1日 的回复
Hi, Nur! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Rehana

2/10 糟糕

MARYJOY,MALDIVES

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
we booked through Expedia, The hotel said they did n't receive the booking and we tried to contact but no response.we paid again, directly at the hotel. it was our worst experience with Expedia. We won't use or recommend Expedia anymore.
2020 年 3 月入住 5 晚
OYO 于 2020年03月18日 的回复
Sincere Apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Marie

10/10 超赞

Nazrin Shah

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good and affordable
Front reception was friendly and kind.
2020 年 2 月入住 1 晚
OYO 于 2020年02月8日 的回复
Thank you for rating us super, Nazrin! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Kevin

10/10 超赞

isma mohamad ubaidullah

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
OYO 于 2020年02月2日 的回复
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin

2/10 糟糕

真实旅客

团体旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
大幅にチェックインを待たされた。とても不快です。
2020 年 1 月入住 1 晚
OYO 于 2020年01月26日 的回复
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

6/10 一般

真实旅客

满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
More clean and area far from city
2019 年 12 月入住 2 晚
Joey 于 2019年12月9日 的回复
Thanks for your valuable time to write a review. As per the feedback, it seems that you are not completely satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Joey

2/10 糟糕

Shafiq

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Is zero star hotel very bad hotel
2019 年 11 月入住 1 晚
Zara 于 2019年12月3日 的回复
Hi, Shafiq! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara

6/10 一般

Wan,Melaka

满意:服务设施,清洁度
Better for transit flight.. value money n nearby klia
2019 年 11 月入住 1 晚
Zara 于 2019年11月29日 的回复
Thank you for your valuable feedback, Wan! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Zara

2/10 糟糕

真实旅客

2019 年 11 月入住 1 晚
Zara 于 2019年11月29日 的回复
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we will definitely improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Zara

4/10 很差

Patric

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
Zara 于 2019年11月23日 的回复
Hi, Patric! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

10/10 超赞

Abdul Gafoor

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2019 年 11 月入住 3 晚
Zara 于 2019年11月15日 的回复
Glad to see that you have rated us superb, Abdul! We will keep delighting our guests and promise to keep service standards high. Regards, Zara

8/10 还可以

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
The room price is an affordable and very cheap. I'll repeat again.
2019 年 10 月入住 1 晚
Zara 于 2019年11月9日 的回复
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Zara

8/10 还可以

真实旅客

2019 年 8 月入住 1 晚
Zara 于 2019年09月1日 的回复
We’re grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Zara

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So goooodd
2019 年 8 月入住 1 晚

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
À fuir je déconseille vivement
Ma réservation a été annulée car je n'ai soit disant "pas répondu" à leurs appels téléphoniques confirmant la réservation. J'étais dans l'avion quand ils ont tenté de me joindre. Impossible donc de recevoir l'appel. Conclusion ma réservation a été annulée et je me suis retrouvé dans un quartier très éloigné de Kuala Lumpur sans moyen de transport. Je déconseille vivement, l'accueil est exécrable et tout est géré par téléphone avec une hotline.
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it´s has great staff
2019 年 6 月入住 1 晚
Cheshta 于 2019年06月25日 的回复
Love to hear this, It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Cheshta

10/10 超赞

真实旅客

满意:员工和服务,清洁度
2019 年 6 月入住 1 晚
Barbara 于 2019年06月21日 的回复
Glad to see that you have rated us positively. Do give us more chances to delight you in the future as well. Regards, Barbara

6/10 一般

Drew

ok
the room was ok for over night stay
2019 年 5 月入住 1 晚
Cheshta 于 2019年06月25日 的回复
Hi, Drew! Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

8/10 还可以

真实旅客

2019 年 5 月入住 1 晚
Barbara 于 2019年06月21日 的回复
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Barbara

6/10 一般

真实旅客

满意:员工和服务
It's near the airport
2019 年 5 月入住 1 晚
John 于 2019年05月26日 的回复
Thanks for your valuable time to write a review. As per the feedback, it seems that you aren’t completely satisfied with the services and we’re extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, John

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 1 晚
Cheshta 于 2019年06月25日 的回复
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

6/10 一般

真实旅客

与配偶出行, 商务旅客
满意:服务设施
Check in was a hassle due to slow server. Wifi was slow. Cleanliness was not excellent, but tolerable and way better than other budget hotels. The front desk staff Filipino lady was very polite.
2019 年 4 月入住 1 晚
Cheshta 于 2019年06月25日 的回复
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

8/10 还可以

真实旅客

2019 年 4 月入住 2 晚

10/10 超赞

Jake

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight transfer stay
Quick overnight last minute stay near KLIA. Honestly couldn’t complain about anything considering the price. Was close to the airport, cheap, comfortable with aircon.
2019 年 4 月入住 1 晚

10/10 超赞

Frederic

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bien lorsque l’on arrive tard pour se reposer jusqu’au lendemain personnel à l’accueuil Très devenue et aimable j’insiste
2019 年 2 月入住 1 晚
Ritesh 于 2019年02月27日 的回复
Merci de nous noter avec des mots aussi impressionnants, Frédéric! Nous nous efforcerons de toujours répondre à vos attentes.Regards, Ritesh