Surabaya Sharp Bamboo Monument Hotels

"Staff friendly and very helpful "

"Thank you front desk Maya for outstanding customer service. "

"Average room. Staff were friendly."

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"Good location"

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"Great location. Staff were friendly and helpful."

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"Great Hotel and Friendly Staff!"

"Really enjoyed. Highly recommend "

"Check first before booking include breakfast or not,make sure okay"

"Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend "

"In the middle of nowhere "

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Clean, Friendly, Front of Plaza"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

" The room was very small, with no closet space and no drawers. Thin walls, you could hear people in the next room. They required you to leave your passport at the front desk, which seemed wrong."

"The hotel is a top notch hotel strategically located near tunjungan Plaza. The staff are very helpful and friendly with super clean rooms and a big tv to stream your favourite shows and movies on sites like Netflix and the breakfast was excellent."

"Great location"