4/10 欠佳
真實旅客
2017 年 4 月 25 日
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Misleading information, far away from everything
The website gave wrong address and description about the location.
The location is wrong, far away from metro station, we need to take taxi from hotel to the nearest metro station around 10-15mins.
Even the staff doesn't know their address and couldn't confirm us the address is correct.
And we tried to call the reception to advise the taxi driver about the location, the staff even gave wrong information to the taxi driver.
Luckily, after we checked-in, we used the google map to save the location where we were.
When we came back to the hotel, we called the hotel to talk with the driver about the address.
Again, the staff gave another wrong direction to the driver.
But we recognized it was not the location we saved before in google map. So we asked the the driver to follow our google map to drive to our saved location before.