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关于西姆拉丽筠酒店的点评

4.5 out of 5
西姆拉丽筠酒店
Good Wood Estate Near Auckland Tunnel, Lower Bharari Road, Shimla, Himachal Pradesh

点评

8.4

很好

10 分 - 超赞。90 条好评，共有 204 条点评" "
8 分 - 还可以。75 条好评，共有 204 条点评" "
6 分 - 一般。27 条好评，共有 204 条点评" "
4 分 - 很差。6 条好评，共有 204 条点评" "
2 分 - 糟糕。6 条好评，共有 204 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

9.0/10

服务设施

8.4/10

住宿条件和设施

9.4/10

环保

点评

8/10 还可以

Anant

2024 年 3 月入住 2 晚
CLS 于 2024年04月8日 的回复
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you and your daughter enjoyed your stay with us. Our team at Radisson is dedicated to providing excellent services and making your experience memorable. We look forward to welcoming you back again soon! Best Regards, Radisson Hotel Shimla

8/10 还可以

RAJDEEP

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was okay experience
2024 年 2 月入住 1 晚
CLS 于 2024年03月2日 的回复
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla.

10/10 超赞

Twinkle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property and staff
2024 年 2 月入住 2 晚
CLS 于 2024年03月2日 的回复
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla.

10/10 超赞

Sanyam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good value for money
CLS 于 2024年03月2日 的回复
Dear Guest, We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel, and we thank you for your heartfelt recommendation. On behalf of our entire team. We thank you for staying with us and hope to serve you again! Best Regards, Radisson Hotel Shimla.

10/10 超赞

Vincent

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚
CLS 于 2024年01月7日 的回复
Dear guest, Greetings from Radisson Shimla! Thank you for taking the time to share your experience about your recent stay. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back soon. Thanks & regards, Radisson Shimla

8/10 还可以

Alan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very conveniently located for my purpose. My room was nice and had a fabulous view. The food in the cafe was also very nice with excellent service. The only downside of staying there was getting around to my room or lobby, having to use two elevators, etc. A little confusing but it worked out overall.
2023 年 10 月入住 2 晚
CLS 于 2023年10月13日 的回复
Dear Guest, Thank you for your feedback. We're glad you enjoyed our proximity to Ridge and complimentary car service. We appreciate your suggestion regarding room allocation based on age and condition of visitors and apologize for not accommodating your request this time. Your feedback helps us improve our service and we hope to better serve you in the future. Best Regards, Radisson Hotel Shimla

10/10 超赞

Dipankar

2023 年 4 月入住 2 晚
CLS 于 2023年04月17日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Shikhar

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and great room.
2023 年 2 月入住 1 晚
CLS 于 2023年02月26日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Arvinder

2023 年 2 月入住 1 晚
CLS 于 2023年03月10日 的回复
Dear Guest,Thank you for your ratings and review, we look forward to welcome you soon.Best Regards, Chaman Sharma Front Office Manage

10/10 超赞

Pradeep

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 3 晚
CLS 于 2023年10月29日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

VINEET

2023 年 1 月入住 1 晚
CLS 于 2023年01月30日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Navdeep kaur

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay. Nice and clean family friendly property!
CLS 于 2023年01月11日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Ritesh

2022 年 12 月入住 3 晚
CLS 于 2022年12月30日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Jayakumar

满意：清洁度、员工和服务、服务设施
CLS 于 2022年12月18日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Shimshon，HADERA

2022 年 11 月入住 2 晚
CLS 于 2023年10月29日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Gulshan Rai

2022 年 10 月入住 5 晚
CLS 于 2022年10月12日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Thomas

满意：服务设施，员工和服务
Excellent
2022 年 9 月入住 3 晚
CLS 于 2022年10月5日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

2/10 糟糕

Rishabh

2022 年 9 月入住 2 晚
CLS 于 2022年10月5日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

Abhishek

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Stay
Very good stay A perfect 5 star resort in the heart of Shimla city
2022 年 7 月入住 3 晚
CLS 于 2022年07月16日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

suresh

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Spectacular views Friendly/ helpful staff Generous breakfast buffet
2022 年 6 月入住 4 晚
CLS 于 2022年07月2日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

真实旅客

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 2 晚
CLS 于 2022年07月2日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

RAHUL

与家人出行
2022 年 6 月入住 2 晚
cls 于 2022年06月24日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Praveen

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff! Chief chef Joginder was excellent! He checked on us frequently to ensure we were OK ! Great buffet with variety! We requested Tea at 3 am on 18 th June - The staff ensured we get that ! Will definitely recommend!
2022 年 6 月入住 2 晚
cls 于 2022年06月24日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Kapil

2022 年 4 月入住 2 晚
CLS 于 2022年05月4日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Davinder

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2022 年 4 月入住 1 晚
cls 于 2022年05月6日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Abhinandan

2022 年 4 月入住 1 晚
CLS 于 2022年04月17日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

rajesh

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent
2022 年 3 月入住 1 晚
CLS 于 2022年04月3日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Sonali

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast and location!
2021 年 10 月入住 3 晚
CLS 于 2021年12月31日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Kumareshwardhar Ritwek

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 2 晚
CLS 于 2021年12月19日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Shivi

满意：员工和服务、服务设施、住宿条件和设施
2021 年 11 月入住 2 晚
CLS 于 2023年10月29日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Preetkamal

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
First time to Shimla and had a blast! This property was located about 1 km from the Ridge, we alternated walking the 1km, and during traffic times taking the complimentary shuttle. Great access to the local landmark. The hotel itself was pristine. The check in process was the easiest and most smooth I have ever experienced in India, the staff greeted us promptly and had us relax in their beautiful lobby overlooking the valley while they completed the paperwork. For a town lacking in space, the Radisson property was quite grand. Very spacious and beautifully designed resort. We enjoyed the lavish breakfast buffet, the staff was attentive and kind. Would head out for an adventure, and then return to relax at the pool and hang out to play billiards. In the evening the hotel gave delicious pastries, we felt so at home. The room was beautifully decorated and very thought out. Honestly reading reviews of hotels in Shimla it was hard to pick one, but this property and its' staff definitely shined. Highly recommend to any global traveller used to elegance and comfort.
2021 年 11 月入住 2 晚
CLS 于 2021年12月3日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We enjoyed our stay at Radisson, Shimla. only sore point was AC/Heating system in the rooms which was on Heating mode with temp in the room going up to 26 degrees and making it very uncomfortable while sleeping. this was the case in both the rooms we had booked. Otherwise all the other areas hotel was very comfortable.
2021 年 11 月入住 4 晚
CLS 于 2021年11月21日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Rakhi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pls arrange lift on lower levels from reception…. Not appropriate for old people
2021 年 10 月入住 3 晚
CLS 于 2021年10月22日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

Shefali

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚
CLS 于 2021年10月11日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Shwetank

2021 年 9 月入住 4 晚
CLS 于 2021年09月18日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
The food menu has very limited vegetarian options and the food is overpriced
2021 年 4 月入住 2 晚
CLS 于 2021年05月18日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is quite nice, and looks recently renovated. The staff has been super gracious and helpful. The room was good, with an amazing view of the valley. Not too far from The Ridge, but part of the walk is steep.
2021 年 3 月入住 2 晚
CLS 于 2021年03月19日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Nitin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 2 晚
CLS 于 2021年02月11日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Damaneek

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel. Lovely staff. The bakery downstairs was good too. Good views all throughout the hotel. I stayed in the junior suite it was very nice. The only problem we faced was that rollaway bed was extremely uncomfortable.
2021 年 1 月入住 1 晚
CLS 于 2023年10月29日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

2/10 糟糕

R S

2021 年 1 月入住 2 晚
CLS 于 2021年03月2日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place for a family holiday. Great location and property.
2021 年 1 月入住 3 晚
CLS 于 2021年01月27日 的回复
Dear Guest, Thank you for your ratings and review, we look forward to welcome you soon. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

Disha，Delhi

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We, 4 friends, had a night stay at this property and it was a lovely experience, seeing the location of the property (just 7 minutes from the mall road via drive) it was quite convenient. Rooms are nice spacious, breakfast menu is widespread plus delicious food just fewer options in Nonvegetarian food. Also, their restaurant has a nice valley view where we were able to just enjoy the sun and chill. Even the staff was quite helpful with quick service. They had all covid safety measures, you will see Sanitizers everywhere in the hotel which is a good thing and our rooms also had some masks provided. I'd love to visit your hotel again after having a good relaxing stay!
2020 年 11 月入住 1 晚
CLS 于 2020年11月30日 的回复
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards Chaman Sharma Front Office Manager Radisson Hotel-Shimla

10/10 超赞

Kunwar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was perfect stay for us. 5 star
It was amazing room with view and washroom service was all 5 star. Loved the breakfast as well.
2020 年 11 月入住 1 晚
CLS 于 2020年11月11日 的回复
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards Chaman Sharma Front Office Manager Radisson Hotel-Shimla

8/10 还可以

Raghav

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a very comfortable stay. Me and my wife went to celebrate our anniversary and they did everything possible to make sure it was a memorable one. Will definitely recommend it to others. Great location also.
2020 年 3 月入住 2 晚
CLS 于 2020年04月17日 的回复
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Chaman Sharma Front Office Manager

6/10 一般

Anita，Sydney

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The staff throughout the hotel and restaurant were exceptional and helpful. The condition of the room wasn’t bad and great choice of breakfast . The only bad points were there are too many steps going up to the lobby and car park area from the rooms which is not at all ideal, and the rooms are not heated well, it was very cold and wish the central heating would have worked better.
2020 年 3 月入住 3 晚
CLS 于 2020年04月17日 的回复
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

Anil Kumar

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
the stay was very good...
2020 年 1 月入住 3 晚
CLS 于 2020年02月17日 的回复
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Amit

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 2 晚
CLS 于 2020年02月17日 的回复
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable
Beautiful hotel. Comfortable room & bed. Great breakfast. Spa was excellent. Felt I was a little overcharged when it came to booking a car service, but wouldn't prohibit me from staying there again. Definitely recommend.
2019 年 12 月入住 1 晚
CLS 于 2020年02月17日 的回复
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Chaman Sharma Front Office Manager

10/10 超赞

Akshay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
amazing service and room
2019 年 12 月入住 1 晚
CLS 于 2019年12月24日 的回复
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Chaman Sharma Front Office Manager

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Short trip to the hills.
Friendly staff and good service. Restaurant offered nice food. Would have liked a bar service.
2019 年 11 月入住 4 晚
CLS 于 2019年12月24日 的回复
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Chaman Sharma Front Office Manager