Nagano Shiroyama Zoo Hotels

"The hotel is sufficient for what it is, nothing fancy, but conveniently located. Breakfast is very simple. No lotion in the room. The A/C was not strong at all; the room was too warm even though it was 7 degrees Celsius outside; we had to open the window to cool the room but the train station was constantly making loud noise, so the window had to be closed at night."

"good location "

"JR,bus station nearby, have lift from JR to hotel, good for suit case. Coin laundry and drying machine ,Vending machines, massage chair."

"Room was clean, although it was a slight walk from the train station"

"Clean room, good breakfast. Good location."

"Everything was great, but this old hotel needs an upgrade"

"Room was alright. It does need an upgrade. Bed was not that comfortable. Good customer service. "

"Had to stay in a smoking room. It was not clear on the website when I booked it. Needs to be clearer on the website. "

"The hotel needs renovating. I stayed there 3 nights, but the room wasn’t cleaned once. The facility was just too run down. Everything is just too old. The escalator didn’t work. But none is working on it. I think it has been like that for years. Great location"