Gero Shitajima Onsen Hotels

"Clean room, large size. Complimentary water each day was a very nice touch that we liked. Excellent location."

"Staff was spectacular, I'm so sorry they have to deal with less than delightful guests on what seems like a regular basis. We greatly appreciate you and enjoyed our gift of champagne. Area is very walkable, bed is on the softer side of Japans hotel beds. Our room was big enough and it was one of the smaller ones. There is a smoking room by the elevator that opens frequently so there is some cigarette smell when you go to the lobby. I do wish there was some food options though, Takayama restaurants close pretty early in the vicinity and it would be stellar if there was more available at the hotel. Breakfast options were great, maybe add a dinner too?"

"A genuinely unique and special experience. We had a room with private outdoor soaking tub and it was well worth the extra cost to have the memorable experience. The dinner provided was luxurious and memorable as well. "

"Gorgeous room with a private tub on the terrace. Very much a local experience. "

"Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful. "

"Great views, convenient shuttle and not far from the centre by taxi if you miss the shuttle. Friendly staff. Old fashioned but clean and charming. Would recommend."

"Excellent horel"

"The breakfast buffet has many options and the karaoke room is very clean."

"Had a great weekend. Love the outdoor onsen "