2/10 Terrible
Laura B.
5 Feb 2024
Liked: Check-in
Disliked: Cleanliness, communication
Dirty and unhygienic apartment
The room was disappointing, dirty and unhygienic. It seems as though the room was not cleaned beforehand.
We had to make the trip to Woolworths ourselves and purchase cleaning products just to make the room clean enough to stay in, as well as an air diffuser to disguise the smell in the bedroom as it smelt unclean even after removing the linen from the room.
Once we sorted the bedroom out we moved on to the sofa bed, when pulling out the sofa bed we were faced with a large yellow urine stain on the mattress, black hairs and a blood stain.
The owners should have never allowed guests to stay in that apartment if this is their standard of clean.
We then had to go and buy a blow up mattress again out of pocket, which we shouldn’t have had to do since we paid to stay in a clean apartment that was meant to sleep 4.
We moved the lounge back to fit the mattress on the ground and underneath was a mess there was dirt, a used tissue, crumbs, dust, a dirty comb, a uno card and more so we moved the lounge back over the top as I am not cleaning up somebody else’s mess.
Overall we had a disappointing stay, regardless of the smell, we expected at least a clean apartment and a clean space to sleep.
Laura B.
Stayed 6 nights in Jan 2024