Richmond Short Pump Town Center Hotels

"Great location, clean room, friendly and efficient staff. "

"My new favorite hotel chain. Very kind staff and great perks that you no longer see in our money hungry world. The pool was perfect. The kitchen food was great. The berry dessert with ice cream was amazing. The rooms large with good tv selection. "

"Great room and friendly staff"

"They were "

"This is one of the best Hilton’s have stayed. Literally near restaurants and shopping. Staff were so nice and accommodating. There is a spa in the hotel you have to book a day in advance. They have a 24 hour gym and a pool and hot tub. There is a restaurant in the hotel you can get food. The negative the pool is under 14 need parents with you anything else is fine. I booked for the pool. So many kids in the pool Sat and most of Sunday and teens. I couldn’t enjoy it nor did I try. I finally got to enjoy the pool area Sunday around 8:45 pm. The same two teens were in the gym around 14 years just doing stuff like sitting around and talking. We got in the pool they open the privacy curtain to be seen. We played them off. When that didn’t work they came in the pool area with their gym clothes no pool clothes just to get attention. One of which purposely walked to the hot tub were we were. They put get in and sat so we waited to see what would happen. She started to call her friend over to try to get a reaction. We decided to leave but we acted like we were ready to go. Soon as we started to leave they left. I really hope this establishment thinks about adult hours. Especially since there is a restaurant/bar inside. 6AM-8AM adult swim 18 on up and 8pm-10pm adult swim only 18 on up. Gym should be 16 on up out even 18 on up because kids or young teens could get hurt using equipment. Lobby hour"

"Nice hotel and in a great location if you're visiting short pump town center! Front desk staff was okay, hotel itself was nice and clean. Pool appeared to be small but it was decent, we didn't make the breakfast and I wasn't a fan of the $10 per night parking."

" Very good hotel. Don’t hesitate to book. Nick was the best!"

"everything seemed to work just fine. The building and the grounds are very nice and the staff is friendly and courteous. Our bed was very comfortable. The complimentary breakfast has something for everyone and the staff ensures the warm food is warm and there’s plenty of it. "

"Staff not friendly. Tights is not appropriate for front desk attendants. Room is meh- rough around the edges"