Had to book a different hotel and they refused to give a refund. Hotels.com also refused to help. A roach was on the wall. Everything was filthy and stained. "Large" twin bed sofa was tiny and disgusting. It was not a safe place to stay. Items were in disrepair. Lights did not work. Bathrooms were gross. Microwave was crooked and falling down. Counters were sticky. Maybe the lights did not work because they were hoping you would not see the roaches or the stains.
真实旅客
2023 年 7 月入住 1 晚
2/10 糟糕
Qiana
2023年06月18日
满意:员工和服务
不满意:住宿条件和设施
Qiana
2023 年 6 月入住 1 晚
2/10 糟糕
Jorge
2023年06月17日
不满意:住宿条件和设施,清洁度
The worst experience I’ve had and I have been booking my Orbitz for years, until now. I will never use Orbitz again.
The place was dirty, the door looked like it was kicked in and patched up. Glass on the carpet and it smelled like smoke. It was so bad that me and family left. It was not safe at all.
When I called Orbitz to let them know about it, all they did was offering me a coupon for $50. Just WOW!!
Jorge
2023 年 6 月入住 1 晚
2/10 糟糕
amanda
团体旅客
2023年06月12日
满意:员工和服务
不满意:住宿条件和设施,清洁度
We canceled our stay upon opening the door to room. Just seeing outer we knew was going to be bad! But it was disgusting and horrible! I didn’t enter past door due to smell and obvious water damage inside and outside room. The parking lot had huge holes in it. The bedding was from the 70’s and dirty and carpet was so dirty! The furniture I could see I wouldn’t let my dog sleep on if I had one. They painted the front building but around side and back it was damaged and falling apart. The pics online r not what was on site. Pool was shut I hope cause didn’t look safe. The “breakfast” area was old an outdated but found out they don’t serve anyway. My husband who is a marine was uncomfortable enough while I was talking to front desk he put his gun on his hip. There is no way that there wasn’t bugs and possibly drug paraphernalia in that room. But as I stated I didn’t walk past opening door the smell and look was to horrific! Owner acted up set at first that I wasn’t staying and wanted a detailed description of what was wrong with room. Easier list is to say what was right…..nothing! Did get a refund threw expedia! Don’t stay here it needs a complete remodel from the ground up!
amanda
4/10 很差
Kevin
2023年05月29日
不满意:住宿条件和设施,清洁度
Kevin
2023 年 5 月入住 2 晚
2/10 糟糕
Astacia
商务旅客
2023年05月25日
不满意:住宿条件和设施,清洁度
My room had a lot of gnats in it at check in. The fridge was dirty (inside and out). I woke up to an ant crawling on me (I’m a pest professional and luckily did not see bedbugs). Crickets in the bathroom. Just not very clean.
Astacia
2023 年 5 月入住 1 晚
2/10 糟糕
Raymond
与家人出行
2023年05月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I see a decent older business, with management needs. 😡
Raymond
2023 年 4 月入住 1 晚
2/10 糟糕
Nacole
2023年04月16日
不满意:住宿条件和设施
Very unprofessional staff, tv was broken, took them 2 hours to decide to put me in another room, I declined because I was tired and sleepy by then. Hair was on the toilet as well as the vanity.Will never look that way again
Nacole
2023 年 4 月入住 1 晚
10/10 超赞
Denise
与配偶出行, 商务旅客
2023年04月4日
满意:员工和服务、服务设施、住宿条件和设施
The room set up was nice, but the bathroom could use an update. The bath tub water wouldn't stop dripping.