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关于万豪海角酒店的点评

4 out of 5
万豪海角酒店
71 South Ocean Avenue, Palm Beach Shores, Singer Island, FL

点评

8.6

超赞

10 分 - 超赞。565 条好评，共有 1001 条点评" "
8 分 - 还可以。225 条好评，共有 1001 条点评" "
6 分 - 一般。104 条好评，共有 1001 条点评" "
4 分 - 很差。64 条好评，共有 1001 条点评" "
2 分 - 糟糕。43 条好评，共有 1001 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Jiayu，Pineville

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚

10/10 超赞

Dave

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Kenneth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and helpful. Food was ok. No real dining options.
2024 年 4 月入住 2 晚

10/10 超赞

Jeanne

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

6/10 一般

Jesse

满意：住宿条件和设施，清洁度
不满意：员工和服务
I’ve stayed at this property many times and had a great experience. I was disappointed when I had to make 2 reservations to extend my stay and change rooms. When I wasn’t able to switch my room and it wasn’t made clear that I had to switch immediately, I found staff along with security packing up my belongings. I had paid a lot of money for this trip and was upset that this was a big interruption during my stay.
2024 年 4 月入住 3 晚

10/10 超赞

Rebecca

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay!!! Only complaint is that more restaurants are needed closer to the property or on the property.
2024 年 4 月入住 5 晚

10/10 超赞

cynthia

满意：清洁度、员工和服务、住宿条件和设施
Love it
2024 年 4 月入住 1 晚

10/10 超赞

Maritza，Saint Cloud

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent stay
2024 年 4 月入住 3 晚

8/10 还可以

Andrew

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Greg “Iceman” bartender at Kingfish pool!
2024 年 4 月入住 1 晚

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

10/10 超赞

Nathan

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a pleasurable and amazing stay, my wife and I got the relaxing vacation needed.
2024 年 4 月入住 3 晚

10/10 超赞

Allison

满意：清洁度、员工和服务、住宿条件和设施
Renovated room was very nice. No ocean view because I booked last minute. But the beach was gorgeous. Big sand dredger at end of property that was an eyesore but the rest of property was beautiful.
2024 年 4 月入住 3 晚

10/10 超赞

Heather

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very enjoyable stay and right on the beach!
2024 年 4 月入住 3 晚

10/10 超赞

Kathryn

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Kathryn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Several nice pool and hot tub options, room had everything a family needed ,nicely decorated. Staff were excellent!
2024 年 4 月入住 1 晚

10/10 超赞

Russell

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed this facility very much. Went there with my fiancee and had a relaxing and stress-free stay. I would highly recommend it.
2024 年 4 月入住 5 晚

8/10 还可以

sandra

2024 年 4 月入住 4 晚

6/10 一般

Matthias

与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
habe ich so meine Probleme mit dem Preis-Leistungs-Verhältnis. Ich habe für 4 Nächte in einer gebuchten „2-Schlafzimmer-Villa“ in der Spitze über 700,-$ pro Nacht bezahlt. Bekommen haben wir eine „1-Schlafzimmer-Villa“ mit einer Verbindungstür zu einem „Guest-Room“. In Summe kommen wir wohl aufs Gleiche – jedoch war die „1-Schlafzimmer-Villa“ nicht ausreichend mit Besteck o.ä. für 4 Personen ausgelegt. Auch wurde unser Zimmer nur einmal vom Housekeeping gemacht – 2-mal wurden wir nicht bedient. Die zahlreichen Mitarbeiter auf der Anlage ignorieren die Gäste komplett – erst wenn der Gast als erstes grüßt, hat man die Chance auch einen Gruß zu erhalten. Die Anlage ist gepflegt – aber neben ein paar Pools, Sonnenliegen, einem Gym, Grillplätze und einem Basketball-Korb hat es nicht viel mehr zu bieten außer der tollen Lage direkt am Meer. Wie also findet der hohe Preis seine Berechtigung im Verhältnis zur Leistung? Security-Personal ist vorhanden aber offensichtlich überfordert! Am späten Abend von Freitag auf Samstag feierten junge Leute – offensichtlich alkoholisiert – auf dem Parkplatz, waren dabei sehr laut, warfen mit Flaschen und fanden ihren Spaß permanent zu Hupen und damit die Nachtruhe der Gäste zu stören. Es dauerte sehr lange bis Mitarbeiter des Hotels dem Einhalt geboten. Dies war unser 5ter Aufenthalt in einem MVC – und mit Abstand der, der uns am wenigsten gefallen hat.
2024 年 4 月入住 4 晚

4/10 很差

Stefan

与配偶出行
满意：住宿条件和设施
不满意：清洁度、员工和服务、服务设施
barely couldnt find something to drink at 7 pm
2024 年 4 月入住 1 晚

4/10 很差

Jacques

与家人出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
Beware the Ocean View claim. What Expedia lists as Ocean View, Marriott says is Partial Ocean View or No Ocean View. The only view my room had was to a sea of asphalt (parking lot). Not only disappointing, but some would argue misleading advertising. The Hotel manager at the Marriott (Michelle) has no people skills. Of course, when your employer misleads the market, your job is difficult. At the same time, a perk might have soothed the anger. Expedia also needs to fix its posting to align with the property description.
2024 年 3 月入住 3 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 6 晚

8/10 还可以

Lorraine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property advertises beach access, which is literally true however no chaires are provided. A "third party" owns the chairs and charges $15 an hour to rent them. Considering the high per night cost, Marriott should provide beach chairs. I found it insulting.
2024 年 3 月入住 3 晚

10/10 超赞

Jesse

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Giancarlo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Exelente para ficar com familia
Exelente quarto Local bom Restaurante fraco
2023 年 11 月入住 2 晚

6/10 一般

Rich

满意：住宿条件和设施，清洁度
2024 年 1 月入住 4 晚

4/10 很差

WALTER

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was stated that we would have an Ocean View and we didn't.
2024 年 1 月入住 5 晚

10/10 超赞

Kosta

满意：清洁度、员工和服务、住宿条件和设施
Stayed for business but my wife enjoyed staying and enjoying the facilities & beach
2024 年 1 月入住 6 晚

10/10 超赞

dorene

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed staying at this property can’t beat location-right on the ocean! Looking forward to coming back!
2024 年 1 月入住 4 晚

10/10 超赞

fernando

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚

10/10 超赞

ALAN

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The perfect place to stay on vacation.
2024 年 1 月入住 2 晚

2/10 糟糕

nathan

不满意：清洁度、员工和服务、住宿条件和设施
Fraud. Booked an ocean front room and paid over $500 a night. They put me in a room on the side on an inlet looking at buildings and insist that a view of an inlet is oceanfront. First front desk agent brought out the manager for me and she was rude and clearly lying about not having other rooms available. I went to another front desk agent and he let me know that they had actual oceanfront rooms available but he just needed approval from a manager. When he came back from talking to the manager suddenly the available rooms were no longer available. This place is a joke and a fraud.
2024 年 1 月入住 2 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚

4/10 很差

Moshe

2024 年 1 月入住 5 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚

6/10 一般

Zachary T

2023 年 12 月入住 3 晚

8/10 还可以

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

Angelo

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施

4/10 很差

Stephen

满意：服务设施
不满意：员工和服务
no housekeeping the whole week, shower diverter needs to be replaced. No resort beach chairs. $65.00 a day for beach chairs. Signs of wear and tear and poor workmanship
2023 年 12 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Deanna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, easy parking, allowed early access to amenities since we arrived early.
2023 年 12 月入住 2 晚

8/10 还可以

Jorge

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoy the Hotel, all the areas, the access to the beach, very nice. We disliked the few options of food, no decent breakfast, the marketplace is not an option, only for coffee or ice cream. It was a surprise that Marriott do not have a Sunday Brunch or at least, an American Breakfast. We took Dinner at the "On the Rocks Pool Bar", but the menu is not as a Restaurant, the best option we ordered was a Mahi Mahi Sandwich. We believe this must be reviewable. Thanks!
2023 年 11 月入住 1 晚

10/10 超赞

Abelardo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 7 晚

8/10 还可以

aaron

满意：清洁度、员工和服务、住宿条件和设施
First time staying! Enjoyed it!
2023 年 11 月入住 5 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施
Easy walking distance
2023 年 11 月入住 2 晚

8/10 还可以

paul

与家人出行
满意：住宿条件和设施
The room was unbelievable. Totally refurbished. The grounds were perfect. The food on site is only a convenience as you cook in your condo or go out. The is one security hard named Barry. Stay away from him unless you want a bad experience. Otherwise great spot
2023 年 11 月入住 3 晚

6/10 一般

FRANCES

满意：员工和服务
2023 年 11 月入住 3 晚

6/10 一般

Donald

与家人出行
满意：客房舒适度，清洁度
Not going back there.
I likely won't stay there or a similar place. I checked us in around 2:00 but they informed me the room wasn't available and in fairness check-in was at 4. At the same time I asked for a later check out 11:30. I then had to take people to airport and my GF was left to finish checking in. She did have to wait which was fine and in general it was 4pm. But after retrieving luggage she was informed there wasn't anyone to help with bags and the UNIT was OVER 1200' away and disconnected from the property. She was eventually given a cart to push in the rain to get the bags into the unit. Departure day At 9:50am we were informed by cleaning staff that we needed to check out by 10am. In fairness a text message came to my phone during dinner and I did not see it. But I was troubled by the lack of understanding and the constant knocking on the door and phone calls. I told them we are not leaving until we both showered. We were out within an hour and my GF had to finish her make-up and hair in common non-airconditioned bathroom. The night before departing. As I said they did send a text about check out but because of another incident I don't think I seen the text. While we were getting ready they called to ask if they could enter the room because the adjacent room's lock would not work and they hoped the connecting door may be able to be open via our room. It really wasn't a big deal but it also says something about maintenance.
2023 年 11 月入住 2 晚

4/10 很差

john

No customary hotel services available Wasn't advertised as such Would not have stayed No restaurant No bell service etc
2023 年 11 月入住 2 晚

10/10 超赞

nicole，Carpentersville

与家人及幼儿出行
满意：服务设施
Amazing stay !
2023 年 11 月入住 1 晚